Urgent Care Manager

Howard Center•Burlington, VT

3d•Remote

About The Position

The Urgent Care Case Manager provides support for clients who are at or near a point of crisis and needing additional support to stabilize. This may include clients experiencing first or early episode psychosis or other extreme states, clients who have discharged from a crisis stabilization program without established services and clients who are frequent contacts at the University of Vermont Medical Center Emergency Department and/or First Call for Chittenden County. Services are intended to be intensive and flexible in nature to manage the acuity of the situation including assist the client and/or family to find or maintain stability and connect to other services and resources, provide brief treatment, and coordinate care among providers or systems. This position is mobile throughout Chittenden County and coordinates with multiple stakeholders both in and outside of Howard Center to best meet client needs.

Requirements

Combination of education and relevant experience
Valid driver's license and use of a personal vehicle
Experience with assessment, diagnosis, crisis intervention and de-escalation
Vermont regulation mandates that if you do not hold a valid license then you must be on the Roster of Nonlicensed & Noncertified Psychotherapists before you can be hired for work in this position. If you are not yet on the Roster, please begin the process immediately to avoid delay in hiring. Note this process may take 3-5 days for in-state applications and up to several weeks for out-of-state applications. Instructions can be found on the website for the Vermont Office of Professional Regulation.

Responsibilities

Establish professional relationships with clients and families assigned to caseload
Provide urgent care case management/care coordination to children, youth, adults and families regardless of diagnosis
Provide brief treatment (crisis stabilization)
Transport clients in personal vehicle in the community when appropriate
Determine appropriate services/referrals a client needs
Assess ongoing needs of client and family and make referrals as appropriate

Benefits

Generous time off starting at 36 days of combined time off per year for full-time employees (and increasing with years of service); pro-rated for positions 16 hours or more
Comprehensive Health Insurance with 80% agency-paid premium support for individuals, couples, and families (pro-rated for part time). This Point of Service Plan features no deductible.
Two Dental options
Vision Insurance
Employer 401(k) contributions
Employer Paid Life, AD&D, Short Term and Long Term insurance
Medical & Childcare Flexible Spending Account
Childcare Stipend
Employee Assistance Program
Employee referral program with financial payment
Discounted online undergraduate/graduate courses through Champlain College truED
Award-winning workplace wellness program including physical fitness groups for staff, financial wellness incentives, and ongoing workplace wellness advocacy and education
Voluntary benefits from local/international businesses: discounted gym memberships, mobile phone service, ski/snowboard passes, auto/home insurance, and more!