Urgent Care Center Manager
About The Position
Optum NY is seeking an Urgent Care Center Manager to join their team in Mount Kisco, NY. Optum is a clinician-led care organization focused on improving healthcare. As a member of the Optum Care Delivery team, you will contribute to making healthcare better for everyone. Optum provides clinical resources, data, and support from a global organization to help patients live healthier lives. The company believes in providing an exceptional career and empowering employees to live their best lives at work and at home. This role offers the fulfillment of advancing community health and the excitement of contributing new practice ideas that could improve care for millions. The company culture emphasizes Caring, Connecting, and Growing together.
Requirements
- 2+ years of progressive experience in a medical office environment; supervisor or management experience
- 1+ years of supervisory experience in a healthcare setting, managing both clinical and nonclinical staff
- Knowledge of medical insurance plans including managed care plans
- Solid computer skills including Microsoft Office Suite, Internet research and computer navigation; experience with Epic
Nice To Haves
- Experience supervising staff in an urgent care or ambulatory care setting
- Proven solid decision-making, problem-solving, and communication skills
- Proven ability to work independently, accurately, and efficiently
- Proven ability to collaborate with others, delegate tasks, work as part of a team and communicate Solidly with management
Responsibilities
- Serve as an on-site resource to support patients, staff and providers
- Maintain standards for facility appearance, patient and employee experience, professionalism and productivity
- Create an environment to foster a positive office culture
- Enforce implementation of company policies and protocols
- Ensure staff is working productively and professionally throughout all working hours
- Hire, train and evaluate new staff members
- Collaborate with management/HR on staff reviews, feedback and disciplinary action
- Facilitate billing inquiries from patients; address billing/coding issues with staff or providers
- Reconcile daily payment collections; make bank deposits and file reports
- Maintain office and medical supplies for inventory and clinical compliance
- Complete monthly staff schedules and arrange for coverage/review and approve employee payroll timecards
- Work alternate hours: morning, evening, and weekends shifts
- Communicate with Administration team regularly to provide updates of any issues through resolution
- Delegate door to door marketing and ensure spreadsheets are updated weekly
- Ensure after Care Coordination is completed daily
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
