About The Position

The UR Health Care Professional (HCP) applies technical and clinical knowledge to utilization management, assessing the medical necessity of provider requests for services using evidence-based guidelines applicable to the claim’s jurisdiction. The role supports quality, cost-effective outcomes that promote individuals’ physical, psychosocial, and vocational health. Work must remain within the scope of practice of an RN, DC, PT, DPT, LVN, OT, or LAc. This is a full-time, non-exempt remote position with multiple openings. Work is Monday through Friday, with eight-hour workdays scheduled between 8:30 a.m. and 5:30 p.m. Pacific Standard Time. Applicants residing in California, New York, or Hawaii are not being considered. The role requires a HIPAA-compliant home office and DSL, fiber, or cable internet; 100 Mbps or faster is preferred.

Requirements

  • Graduate of an accredited school of nursing, chiropractic, or another related medical program (RN, DC, PT, DPT, LVN, OT, or LAc).
  • Valid state-specific license in the appropriate scope of practice, in good standing and without restrictions.
  • Possess and demonstrate the professional and technical skills required for the role.
  • Excellent written and oral communication skills.
  • Excellent interpersonal skills.
  • Strong organizational skills.
  • High comfort level using computers and programs including MS Word, MS Excel, and email.
  • Ability to work independently with minimal supervision.
  • Ability to meet deadlines in a high-pressure, time-sensitive environment.
  • Ability to lift up to 20 pounds.
  • Ability to sit and keyboard for the majority of an eight-hour workday, except during lunch and breaks.
  • Manual dexterity.
  • Ability to speak on the telephone intermittently throughout the day.
  • Ability to read and write English fluently.
  • Ability to provide and confirm a safe, HIPAA-compliant home office environment.
  • DSL, fiber, or cable internet connection at home.

Nice To Haves

  • Utilization review experience is highly preferred but not required.
  • Workers’ compensation experience is highly preferred but not required.
  • Home internet speed of 100 Mbps or better is preferred.

Responsibilities

  • Perform a complete evaluation of medical data submitted for a request.
  • Collect additional relevant data as needed to determine medical necessity.
  • Analyze collected data and determine medical necessity according to evidence-based guidelines.
  • Discuss analyzed data and the comprehensive plan of care with the insurance representative before implementation, as needed.
  • Notify the provider, requester, claimant, carrier, and other parties of decisions as required by law.
  • Coordinate information among the injured worker, physicians, employer, other providers such as therapists, and attorneys when involved.
  • Participate in annual audits of work product to ensure compliance.
  • Interact professionally, orally and in writing, with EKHS staff, members of the medical community, and EKHS customers.
  • Participate in teleconferences, staff meetings, and trainings as scheduled.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid time off
  • Paid holidays
  • Monthly internet stipend
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