Upper Extremities Sales Associate - Bozeman, Montana

Stryker•Bozeman, MT

2d•Onsite

About The Position

The Upper Extremities Sales Associate partners with Sales Representatives to learn the medical device industry and Stryker’s Upper Extremities business, then contribute to growth in the assigned territory. The role supports the sales call pattern by covering cases, promoting products, building sets, managing inventory, and developing customer relationships. As product knowledge grows, the associate helps convert customers to Stryker. The associate attends surgeries where Stryker Upper Extremities products are used, ensures products are available, and instructs surgeons on product use and functionality. The role also educates doctors, nurses, and other staff on proper product use and maintenance, product updates, portfolio changes, and educational programs. It includes identifying sales opportunities and prospect needs, tailoring promotional messages, advising on product selection, answering product questions, and distinguishing Stryker products from competitors. The associate performs field calls, supports sales plans and marketing strategies, helps meet business targets, provides backup for Sales Representatives, assists with account issues, and partners on inventory, sets, and customer purchase orders. The role requires maintaining sales and product training, staying current on industry and competitive trends, attending sales and professional association meetings outside regular business hours, and adhering to compliance requirements and company policies.

Requirements

Bachelor’s degree; or an associate degree or medical certification (such as CST, PT, or CPT) plus at least 2 years of professional and/or related experience; or a high school diploma plus at least 4 years of professional and/or related experience; or 4 or more years of active-duty military service.

Nice To Haves

Demonstrated success in sales, military service, leadership roles, athletics, or another performance-based environment.
Healthcare or clinical exposure through work experience, certifications, internships, or patient-facing roles.
Bachelor’s degree in Exercise Science, Kinesiology, Biology, Healthcare Administration, Business, or a related field.
Completion of a relevant internship or professional experience in sales or healthcare.

Responsibilities

Partner with Sales Representatives to learn the medical device industry and Upper Extremities business and contribute to territory growth.
Cover cases in the assigned territory, promote products in assigned accounts, build sets, and manage inventory.
Attend surgeries using Stryker Upper Extremities products, ensure products are available, and instruct surgeons on product use and functionality.
Educate doctors, nurses, and appropriate staff on product use, maintenance, functionality, updates, portfolio changes, and educational programs.
Contact customers with sales teams to identify sales opportunities, provide customer service, and develop customer relationships.
Identify new prospects’ needs with the assigned Sales Representative and develop appropriate responses.
Tailor promotional messages, advise on product selection, answer product questions, and distinguish Stryker products from competitors.
Perform field calls for assigned accounts and territory.
Assist with sales plans and marketing strategies, and partner with the Sales Representative and organization to meet and exceed business targets.
Serve as the primary backup contact for Sales Representatives and follow applicable regulatory compliance guidelines.
Assist in resolving account problems or questions.
Partner with Sales Representatives on inventory management and maintaining appropriate inventory levels and sets.
Assist with obtaining and processing customer purchase orders for proper invoicing.
Maintain training in sales skills and products, and remain current on industry, customer, and competitive trends.
Attend sales meetings and professional association meetings outside regular business hours.
Follow compliance requirements and principles of responsibility, protect confidential information and organizational assets, act ethically, report non-compliance, and follow applicable laws and company policies.