Retail Sales Associate- Upper West Side

Vuori, Inc•New York, NY

18h•$22 - $27

About The Position

The Retail Sales Associate at Vuori connects with customers and communicates the brand’s values through product knowledge and an optimistic approach. The role focuses on creating memorable customer experiences, building customer relationships, supporting sales goals in a team-based commission environment, and maintaining store operations and visual standards. This is a seasonal position.

Requirements

Availability to work nights, weekends, and holidays.
Adherence to scheduled shifts and punctuality.
Ability to develop relationships with customers and colleagues.
Ability to handle customer concerns positively and proactively.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to learn new procedures and processes quickly.
Strong organizational and follow-through skills.
Excellent communication and interpersonal skills.
High level of ownership, accountability, and initiative.
Eagerness to develop new skills and responsiveness to feedback.
Willingness to lift and move products, equipment, and boxes weighing up to 30 pounds.
Willingness to stay active and move throughout the store during each shift.
Willingness to reach, bend, and use a step stool or ladder when needed.
Willingness to work in an environment with bright lights and music.
Willingness to work as part of a team in a fast-paced retail environment.

Responsibilities

Create memorable customer experiences and build lasting relationships with customers.
Work with the sales team to provide excellent customer service and greet customers in a timely, authentic, and engaging manner.
Prepare fitting rooms, locate sizes, and provide knowledgeable feedback on merchandise style and fit.
Achieve sales goals in a team-based commission environment.
Develop product knowledge in fashion and activewear and serve as a product resource for customers.
Assist with projects while keeping the customer experience a priority.
Communicate inventory needs to support business goals.
Stock the sales floor each evening and collaborate with management on inventory management.
Clean the retail store regularly, including floors and bathrooms.
Follow cash control procedures, including bank deposits and petty cash.
Implement and maintain merchandising and visual directives.
Keep the selling floor neat, clean, organized, and aligned with the correct visual image.
Identify and communicate product concerns promptly.