Upgrade Install and Relocation Engineer

ASML • Austin, TX

5d • Onsite

About The Position

ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers-the world’s leading chipmakers-to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have 18 office locations around the United States including main offices in Chandler, Arizona, San Jose and San Diego, California, Wilton, Connecticut, and Hillsboro, Oregon. As our Upgrade Install and Relocation Engineer, you will be part of a team of engineers who help our Customer Support (CS) organization install, repair and maintain ASML systems at customer sites. You ensure that our chipmaking systems work as they should – and be part of the technology innovation that’s moving the world forward.

Requirements

• Bachelor’s degree in a technical field or the equivalent combination of education, skills and experience will be considered.
• An associates or technical degree with at least 2 years of technical experience will be accepted.
• Bachelor's degree in an Engineering field or equivalent combination of education, skills and experience.
• Minimum 2+ years' experience in semiconductor industry preferred.
• Minimum 2+ years' Field Service Engineer work experience preferred.
• Minimum 2+ years' experience in using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software preferred.
• Knowledge of the semiconductor industry, vacuum system, or plasma is preferred.
• Can observe and respond to people and situations and interact with others encountered in the course of work.
• Can learn and apply new information or skills.
• Demonstrate open, clear, concise and professional communication and must be able to read and interpret data, information, and documents.
• Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
• Result driven-demonstrate ownership and accountability including the ability to complete assignments with attention to detail and with a high degree of accuracy.
• Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
• Work according to a strict set of procedures within the provided timelines, as well as identifying bottlenecks and driving improvements.
• Work independently or as part of a team and follow through on assignments with minimal supervision.
• Ability to establish and maintain cooperative working relationships with manager, co-workers and customer.
• Mechanical aptitude and knowledge of pneumatics, hydraulics, electronics, semiconductor processes, and relevant software.
• Demonstrate computer application experience, including data analysis tools, word processing, spreadsheet, and presentation software.
• Flexibility to expand capability in multiple technical competencies related to system upgrades, installs, and relocations, including mechanical installs (MI) and system integration (SI) competencies.
• This position is a safety-sensitive position requiring the ability to operate heavy/complex machinery and work in a safe and alert manner.
• Will be required to work a compressed work week if there is a business need.
• Typically, will work 12-hour shifts.
• Ability to work flexible shifts, including nights, weekends, and holidays.
• Willingness to continue learning and growing in a professional environment is necessary.
• Position will require access to customer site locations and requires familiarization with customer rules and policies regarding worksite behavior and safety.
• Expect to spend more than 80% of the time inside the clean room working with electromechanical equipment.
• Position works under the direction of a Manager, Supervisor, or Sr. Engineer.
• Position will require travel up to 75%.
• Routinely required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.
• Occasionally required to move around the campus.
• Occasionally lift and/or move up to 20 pounds.
• May require travel dependent on business needs.
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• You must be work authorized in the United States without the need for employer sponsorship.
• This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work.
• Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Nice To Haves

• Minimum 2+ years' experience in semiconductor industry preferred.
• Minimum 2+ years' Field Service Engineer work experience preferred.
• Minimum 2+ years' experience in using computer applications, including data analysis tools, word processing, spreadsheet, and presentation software preferred.
• Knowledge of the semiconductor industry, vacuum system, or plasma is preferred.

Responsibilities

• Assemble and qualify the machine on site, according to procedure in a pre-defined sequence.
• Build, install and align components to a complete machine.
• Install ASML equipment at customer locations, including equipment with new features, pilot and proto systems.
• Analyze applicability, accuracy and adherence to design specifications.
• Recommend design changes or substitution of materials when appropriate.
• Evaluate and diagnose problems and make appropriate repairs.
• Work with co-workers and the customer in isolating and solving problems.
• Answer customer questions and assist customers in a professional manner.
• Provide if appropriate support and assistance to less experienced ASML or local personnel as necessary.
• Perform complex adjustments, perform upgrades, diagnose and solve problems with limited support.
• Prepare written technical reports if required.

Benefits

• ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce.
• It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity.
• We recognize that inclusion and diversity is a driving force in the success of our company.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree