Unrepresented Bodily Injury Adjuster

AllstateUSA - TX (Remote), TX
$53,500 - $104,100Remote

About The Position

This role is responsible for investigating and confirming the facts of loss for complex automobile accidents. The position determines coverage, liability, and damages, and adjusts and negotiates claims within established authority levels. The role also includes handling injury claims within our Initial Handler Bodily Injury (IHBI) Casualty Unit. We are seeking an experienced Unrepresented Bodily Injury Consultant. The ideal candidate is located in the EST, CST or MST time zones. Who is a self-motivated professional with strong time management skills, capable of working independently while effectively prioritizing tasks. Exceptional customer service, organizational abilities, and attention to detail are essential.

Requirements

  • Must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
  • Individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment.
  • Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.
  • Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Nice To Haves

  • Ideal candidate is located in the EST, CST or MST time zones.
  • Self-motivated professional with strong time management skills, capable of working independently while effectively prioritizing tasks.
  • Exceptional customer service, organizational abilities, and attention to detail are essential.

Responsibilities

  • Determines subrogation or fraud potential and how to handle for complex cases
  • Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
  • Handles investigation regarding all aspects of complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
  • For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex injury claims
  • Recognizes and identifies body parts of a vehicle and understanding other potential property damage
  • Identifies customer needs and works to meet those needs using appropriate customer service skills

Benefits

  • Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
  • Monthly connectivity reimbursement to help offset internet costs for eligible remote employees.
  • Dedicated, private workspace free from distractions, along with appropriate desk and seating (for remote work).
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