Work Study - University Testing Center, Assistant

University of Wyoming • Laramie, WY

11d • Onsite

About The Position

This position provides vital support to campus customers and assists in the administration of professional certification exams. The role involves preparing testing facilities, administering tests according to strict guidelines, monitoring examinees, and enforcing test security policies. Additionally, the Assistant will provide general administrative support, including answering phone and email inquiries. The University of Wyoming is committed to creating a supportive and enriching workplace, and this role offers opportunities to develop valuable customer service skills and learn testing software systems.

Requirements

• Skill in the use of personal computers and related software applications.
• Effective oral communication skills.
• Ability to understand computerized standardized testing protocol, guidelines, procedures, and standards.
• Ability to maintain appropriate testing facilities and aids.
• Reliability a must.
• Must be eligible, have received and accepted work study award through Student Financial Aid for the applicable semester and/or academic year.

Nice To Haves

• Strong interpersonal communication skills.
• Willingness to engage in a friendly yet professional manner with test-takers who may be stressed about taking a test in the testing center.
• Ability to read and implement the guidance in written testing manuals that describe proper testing procedures.
• Reliable with coming into work on scheduled shifts.

Responsibilities

• Administers and oversees tests according to strictly prescribed guidelines and standards; checks examinee identification and rosters, facilitates test administration, and monitors the conduct of examinees.
• Prepares testing facilities in accordance with individual testing requirements and with established testing protocol and guidelines.
• Assists in the enforcement of test security policies and procedures before, during, and after testing.
• Provides general administrative assistance, to include answering phone and email inquiries.
• Performs miscellaneous job-related duties as assigned.

Benefits

• Position will teach valuable customer service skills as they engage with test-takers in a professional testing environment.
• Position will involve learning testing software systems that will improve functioning in computer-based workplaces.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed