University Tennis Center Customer Service Representative

University of Mary Washington • Fredericksburg, VA

5d • Onsite

About The Position

UMW Athletics is looking to fill a part time Customer Service position at the front desk of the University Tennis Center. This individual will assist with front desk operations, including taking reservations, providing excellent customer service, processing payments and credit cards, handling reconciliations, and setting up tennis and pickleball courts.

Requirements

• Strong customer service skills
• Ability to maintain a welcoming, professional, and customer-focused front desk environment
• Ability to prioritize tasks and manage interruptions while maintaining accuracy and efficiency
• Ability to communicate effectively and work collaboratively with staff, patrons, and supervisors
• Previous experience in customer service
• Previous experience with multi-tasking and managing competing priorities

Nice To Haves

• Previous POS/retail experience

Responsibilities

• Assist with front desk operations
• Take reservations
• Provide excellent customer service
• Process payments and credit cards
• Handle reconciliations
• Set up tennis and pickleball courts

Benefits

• Criminal history background check
• Employment verification
• Supervisory employment reference checks
• Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed