University Store Associate- IL

Midwestern University•Downers Grove, IL

6d•Onsite

About The Position

The University Store Associate is integral to the daily functions of the Midwestern University Store. This role involves providing exceptional customer service, assisting with inventory management, and ensuring the store is well-organized and welcoming. Excellent communication and interpersonal skills are essential for this role. The University Store Associate will assist students and faculty in accessing necessary educational materials and resources, contributing to the overall academic success of the university community.

Requirements

Must be able to work in a constant state of alertness and in a safe manner and have regular, predictable, in-person attendance.
High School diploma or general education degree (GED) required.
1-2 years of previous retail or customer service experience required.
Must be able to have strong customer service skills or ability/interest to interact with people.
Have the ability to provide a friendly atmosphere by greeting customers and focusing on their positive experience.
Proficiency in MS Office (Word, Excel, Outlook) required.
Intermediate skills in writing routine reports, business correspondence, and procedure manuals.
Ability to speak effectively before groups of customers or employees of the university.
Ability to read and comprehend, analyze, and interpret general business correspondence and periodicals, procedure manuals, and professional journals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply basic algebra and geometry concepts.
Regularly required to stand and walk.
Frequently required to stoop, kneel, crouch or crawl, use hands to handle or feel, reach with hands and arms, talk and hear.
Occasionally required to climb or balance and sit.
Must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Regularly required to push up to 40 pounds.
Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

Nice To Haves

Experience with retail management software preferred.

Responsibilities

Greet and assist customers in locating and purchasing books, supplies, and merchandise.
Operate the cash register and handle transactions accurately.
Receive, unpack, and organize incoming merchandise.
Maintain an orderly and visually appealing store layout.
Monitor inventory levels and assist with restocking shelves.
Provide excellent customer service and address inquiries and complaints.
Support University Store events, general campus events, and promotions.
Perform regular cleaning duties to ensure a tidy store environment.
Follow all store policies and procedures to ensure a safe and efficient operation.
Other duties as assigned by the supervisor.

Benefits

medical, dental, and vision insurance plans
life insurance
short/long-term disability
pet insurance
flexible spending accounts, including healthcare reimbursement and a child/dependent care account
competitive time off package including paid holidays, sick/flex days, personal days, and vacation days
403(b) retirement plan
tuition reimbursement
child care subsidy reimbursement program
identity theft protection
employee assistance program
wellness facility on-site with a fully equipped fitness facility