About The Position

The Miscellaneous Receivables Analyst is a key member of the Research Financial Operations team at Boston University. Reporting to the Assistant Director, Accounts Receivable and Cash Operations, this role supports the University's financial operations by ensuring receivables are properly recorded, monitored, and resolved in accordance with institutional policies, generally accepted accounting principles (GAAP), and applicable regulatory requirements. This position serves as a key liaison to internal departments and external customers, providing guidance on invoices, payment processing, and account resolution while contributing to process improvements and operational efficiency.

Requirements

  • Bachelor's degree in a related field.
  • 2-3 years of work experience, preferably in a university or cash management environment.
  • Strong organizational, time management, written and verbal communication skills.
  • Must be detail oriented with the ability to multi-task and prioritize routine tasks and ad-hoc requests.
  • Intermediate skills utilizing Excel, including complex formulas to acquire, organize, and analyze data.
  • Ability to work (both independently and in conjunction with others) effectively and cooperatively in a small, collegial team environment.

Nice To Haves

  • Experience with analyzing detailed records, legacy accounting systems, and SAP.

Responsibilities

  • Independently manage the billing lifecycle for university receivables, including invoice creation, payment application, adjustments, refunds, and deposits.
  • Ensure accurate and timely recording of accounts receivable and cash activity in the general ledger.
  • Reconcile receivables accounts and resolve discrepancies related to billing, payments, and cash applications.
  • Serve as the primary contact for departments, faculty, staff, and external customers regarding billing and receivables inquiries.
  • Investigate and resolve billing discrepancies, payment issues, and customer concerns in a timely and professional manner.
  • Support daily cash operations and contribute to maintaining balance and integrity of financial systems.

Benefits

  • health insurance
  • dental insurance
  • life insurance
  • paid time off
  • tuition remission for courses at Boston University
  • tuition remission for dependents
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