University Program Associate-Operations

Appalachian State University • Boone, NC

3d

About The Position

The Reich College of Education (RCOE) is the designated professional education unit at Appalachian State University and is committed to providing rigorous, innovative programs that prepare educators and leaders through high-quality classroom and applied learning experiences. The University Program Associate – Operations supports this mission by providing advanced administrative, financial, and operational coordination for the Dean’s Office. The University Program Associate-Operations serves as a central administrative and operational resource for the entire Reich College of Education, providing advanced coordination and oversight of college-wide curriculum processes, budget and fund management, and travel administration. The position ensures the efficient and compliant execution of academic and administrative workflows by managing curriculum actions through university approval systems, supporting multiple college funding streams, and overseeing all college-wide travel authorizations and reimbursements. This role requires interpretation and application of university, UNC System, and regulatory policies, as well as collaboration with faculty, staff, and university offices to maintain accuracy, accountability, and timeliness across high-volume, high-impact processes. The position plays a critical role in supporting the college’s instructional, research, and operational mission through effective management of administrative systems and resources.

Requirements

• Bachelor’s degree; or equivalent combination of training and experience.
• All degrees must be received from appropriately accredited institutions.

Nice To Haves

• Significant office support experience
• Experience using a variety of Google and Microsoft Office applications – spreadsheet experience a must
• Knowledge and understanding of university systems (Banner, AIM, 25 Live, CBAS, YoMart, Chrome River, Dashboard reports)
• Extensive experience managing large budgets
• Extensive experience with App State Travel policies, procedures and systems (Chrome River)
• Understanding of Appalachian AP&P processes and protocols
• Record of a high level of organizational skills
• Strong personal communication skills and excellent people skills
• Familiarity with Appalachian academic operations and procedures

Responsibilities

• Providing advanced administrative, financial, and operational coordination for the Dean’s Office.
• Serving as a central administrative and operational resource for the entire Reich College of Education.
• Providing advanced coordination and oversight of college-wide curriculum processes.
• Managing budget and fund management.
• Overseeing travel administration.
• Ensuring the efficient and compliant execution of academic and administrative workflows.
• Managing curriculum actions through university approval systems.
• Supporting multiple college funding streams.
• Overseeing all college-wide travel authorizations and reimbursements.
• Interpreting and applying university, UNC System, and regulatory policies.
• Collaborating with faculty, staff, and university offices to maintain accuracy, accountability, and timeliness across high-volume, high-impact processes.
• Supporting the college’s instructional, research, and operational mission through effective management of administrative systems and resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level