University Development Manager- Online Division- Grand Canyon University

Grand Canyon Education • Phoenix, AZ

3d • Remote

About The Position

Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational, and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families, and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in. Grand Canyon Education offers a generous benefits package, including 100% tuition-free education for employees through the Master's degree program level and 75% coverage at the Doctorate degree program level. In addition, an employee's spouse, children, and dependents are also offered generous tuition benefits.

Requirements

• Bachelor’s degree (Master’s preferred) with at least 2 years of previous supervisory experience.
• Outside Account Executive experience required.
• Self-direction and intrinsic passion for student success and employee development.
• Superior customer service skills along with ability to represent the GCU brand in a highly professional manner.
• Strong proficiency with MS Office suite, (Word, Outlook, Excel, PowerPoint) and comfortable with navigating and maneuvering other databases and software becoming proficient with GCU systems within a short period of time.
• Excellent communications with a good command of the English language and interpersonal skills with the ability to influence and persuade.
• The ability to work in a high-volume, fast-paced work environment with constant phone contact with students on a daily basis.
• Must have own vehicle, valid driver's license, clean driving record.
• Cannot be delinquent or in default on a federal student loan as verified in your credit report.
• If in a rehabilitation program, your credit report must reflect that you are current, not delinquent, on your payments.
• Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Nice To Haves

• Prior experience within the particular division/program area preferred.

Responsibilities

• Directly supervise a team of 8-10 University Development Counselors (Account Executives).
• Carrying out responsibilities in accordance with the organization’s policies and procedures.
• Travel within assigned territory to work with Account Executives (75% travel required).
• Coach and develop Account Executives to increase motivation, improve skills, and achieve results.
• Manage and appraise internal metrics for performance tracking, providing coaching and training to enhance individual performance.
• Provide weekly reports and projections to management.
• Work closely with cross functional and support departments to update student information and to resolve student issues.
• Adhere to all University and/or Department of Education policies, procedures and compliance guidelines.
• Work from home; significant regional travel throughout assigned territory is required.
• Use of a personal vehicle is required (with mileage reimbursement).

Benefits

• 100% tuition-free education for employees through the Master's degree program level
• 75% coverage at the Doctorate degree program level
• Generous tuition benefits for employee's spouse, children, and dependents
• Mileage reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager