University Counseling Coordinator

Education First•Pasadena, TX

1d•Onsite

About The Position

The University Counseling Coordinator, reporting to the Director of University & Academic Counseling, works closely with the University & Academic Counseling (UAC) Team, Residential life Team, and Dean Team by assisting with the planning, organization and execution of the UAC program for the EF Academy community across the academic year. This individual is responsible for providing administrative and logistical support for the programs to ensure the seamless execution of on- and off-campus opportunities for our students. The University Counseling Coordinator is responsible for directing and implementing program logistics such as bus transportation, event planning, and payments to suppliers. This role involves managing website and stakeholder communications, using tools like Marketing Cloud, Salesforce, and Maialearning to keep students, families, and internal teams informed and connected. It is a high-energy role that requires strong leadership to help drive the program and equip faculty and staff with the tools, training, and guidance needed to deliver life-changing experiences for students.

Requirements

2+ years of experience working with adolescents in an educational, residential or care-taking setting
Excellent organizational, communication, and decision-making skills including attention to detail, the ability to manage multiple tasks under pressure, and in a timely manner
Ability to administer policies fairly and consistently
Excellent interpersonal skills including a demonstrated ability to work collaboratively and communicate effectively with diverse constituencies including students, faculty, administrators, and parents
Ability and desire to work during hours when students are not in class, including early mornings, evenings and weekends
Be a motivated and flexible team player that is ready to work towards the good of the community

Nice To Haves

Experience in a residential setting strongly preferred
Desire to work with young people to support their well-being, growth and development
Commitment to making a positive impact on the lives of adolescents and willingness to embrace the opportunities of the boarding school environment
Significant foreign travel or cross-cultural experiences a plus
Desire to learn about the college admissions landscape and trends to guide and support students and families

Responsibilities

Serve as a visible, approachable point of contact for students, providing day-to-day support, guidance, and problem-solving.
Build meaningful relationships with students by engaging in daily interactions, celebrating achievements, and supporting them through challenges.
Support student attendance and participation in UAC, academic, and extracurricular programs.
Support with substitute teacher coordination and scheduling.
Assist with front desk operations, ensuring a welcoming and supportive environment for students, families, and visitors.
Collect, interpret, and maintain student records (i.e. transcripts) to ensure each student successfully meets all school and local graduation requirements.
Advise and encourage students to make the most of academic and extracurricular opportunities.
Assist with PSAT, SAT, and AP test administration.
Support with academic and career planning programming for grades 9-10.
Maintain a proactive approach in the retention of students by ensuring they feel supported and best advised through collaboration with parents and EF Academy staff.
Schedule and oversee college representative visits to EF Academy.
Represent the University & Academic Counseling office at school events (sometimes in the evening and on weekends) and contribute to a positive EF Academy community of faculty, staff, and students.
Supervise students outside the academic day, including evenings and weekends, promoting safety, wellbeing, and positive engagement. This may include driving students in school vans.
Support student wellness initiatives and advisory programming in collaboration with the UAC team and other campus teams.
Create a warm, inclusive residential environment where all students feel known, valued, and connected.
Support student transitions, including arrivals, departures, and key milestone moments.
Contribute to a strong sense of community through events, traditions, and shared experiences.
Work closely with colleagues to support student retention by ensuring a consistently positive student experience.
Work closely with Residential Life, Academics, Athletics, and other campus teams to deliver a cohesive student experience.
Capture and share student experiences through social media and digital platforms, highlighting student life and achievements.
Maintain and update website content to reflect current programs, events, and student opportunities.
Amplify student voice by showcasing diverse perspectives and experiences within the school community.
Communicate effectively with students, families, and internal teams to ensure clarity and engagement.
Support with campus communications to different stakeholders using Marketing Cloud and Salesforce.
Perform other duties as assigned in support of student life and the overall student experience.