MP Universal Worker

GOOD NEIGHBOR SOCIETY•Manchester, IA

11h•$17 - $0•Onsite

About The Position

The Universal Worker provides support to tenants at Good Neighbor Society Marietta’s Place according to each tenant’s service plan. The role combines personal care, health and safety monitoring, household cleaning and laundry, meal assistance, activity support, and documentation. The worker responds to emergencies, communicates changes in tenant status to the RN on call, and helps maintain a safe, clean, respectful environment. The position also includes customer service, teamwork, occasional office and marketing tasks, and other duties assigned by the director. The role requires work inside and outside the facility and regular interaction with residents, family members, volunteers, and team members. Nursing assistant or home-health aide experience is preferred, as is certified medication training. A high school diploma or GED is preferred. The position has medium physical demands, including lifting, pushing, or pulling at least 60 pounds, bending or kneeling for cleaning tasks, and standing, walking, and moving about for extended periods.

Requirements

Maturity, friendliness, and enjoyment in working with people.
Reading, comprehension, and writing ability at a 12th-grade level or higher.
Ability to lift, push, or pull a minimum of 60 pounds using proper body mechanics and/or available equipment.
Ability to bend or kneel for up to 15 consecutive minutes to perform cleaning tasks.
Ability to stand, walk, and move about for 3–3.75 hours without needing to sit down.
Ability to work with cleaning chemicals.
Ability to execute the terms and conditions of the Good Neighbor Society Handbook and comply with company policies, procedures, and local, state, and federal regulations.
Work safely and report safety violations or hazards to a supervisor.
Adhere to the Drug-Free Workplace policy and standards for attendance, cleanliness, grooming, hygiene, and dress.
Interact tactfully and respectfully with residents, families, visitors, and coworkers, supporting residents’ dignity, rights, and safety.
Support equal opportunity in business activities without discrimination based on legally protected status.

Nice To Haves

Training or experience as a nursing assistant or home-health aide.
Certified medication training.
Skills in nurturing and organizing similar to those used in a domestic household.
Experience or interest in working with older adults.
Knowledge of DIA Assisted Living regulations, OSHA-MSDS sheets and procedures, fire and safety procedures, and food-handling regulations.
Ability to operate kitchen appliances, office equipment, and household appliances.
High school diploma or GED.

Responsibilities

Provide assistance to tenants as described in individual service plans and complete required documentation.
Assist with activities of daily living, including bathing, dressing, toileting, hygiene, and mobility.
Provide medication assistance under the direction of the nurse and assist with other medical needs.
Monitor tenants’ health, safety, and well-being; report changes in functional status, personal needs, or health condition to the RN on call.
Document changes, needs, and appointments in tenant charts and the staff communication book.
Maintain an accurate record of chargeable services in the extra services notebook.
Do personal and facility laundry; change residents’ beds weekly and launder, fold, and return linens and towels.
Assist with meal preparation and service, bus tables, and clean the kitchen and dining room during mealtimes.
Clean residents’ apartments on assigned days and according to service plans; clean common areas, vacated units, and assist with deep cleaning.
Practice safe use of equipment, chemicals, tools, and utensils; help maintain a safe environment and report supply needs to the supervisor.
Encourage socialization and assist with the activity program; conduct activities as directed and chaperone off-site activities when requested.
Wear a pager and respond to tenant emergencies, provide first aid, and arrange appropriate medical attention and follow-up.
Participate in marketing activities when needed, including providing tours and answering phone questions.
Assist with office duties, including filing in tenant charts and general filing.
Follow policies and procedures, report on-the-job injuries before the end of the shift on the day they occur, and maintain confidentiality.
Build constructive working relationships with coworkers, residents, families, and visitors; promote teamwork and positive customer service.
Attend scheduled in-services and staff meetings and participate in committees when opportunities are available.
Provide input into the development and updating of tenant service plans.
Carry out other duties assigned by the director and work according to the Standards of Excellence.