MP Universal Worker MM

GOOD NEIGHBOR SOCIETY•Manchester, IA
•$18 - $21

About The Position

The Universal Worker supports tenants at Marietta’s Place by providing services identified in individual service plans, documenting care, and helping maintain residents’ health, safety, and well-being. The role includes assistance with activities of daily living, medication assistance under a nurse’s direction, other medical needs, personal laundry, meal service, apartment and facility cleaning, and responding to emergencies. The worker also supports activities, customer service, office tasks, and facility operations as assigned. The position requires constructive and confidential interactions with residents, families, visitors, volunteers, and coworkers. The Universal Worker follows facility policies and safety procedures, reports hazards and injuries, maintains dependable attendance and professional standards, and contributes to teamwork and positive customer service. Work takes place inside and outside the facility.

Requirements

  • Training or experience as a nursing assistant or home-health aide is preferred.
  • Certified medication training is preferred.
  • Ability to nurture and organize, with skills similar to those used in a domestic household.
  • Maturity, friendliness, and enjoyment in working with people.
  • High school diploma or GED is preferred; reading, comprehension, and writing ability at the 12th-grade level or higher.
  • Ability to lift, push, or pull a minimum of 60 pounds using proper body mechanics and/or available equipment.
  • Ability to bend or kneel for up to 15 consecutive minutes to perform cleaning tasks.
  • Ability to stand, walk, and move about for 3 to 3.75 hours without needing to sit down.
  • Ability to work with cleaning chemicals.
  • Ability to comply with applicable assisted-living regulations, OSHA-MSDS procedures, fire and safety procedures, and food-handling regulations.
  • Ability to operate kitchen appliances, office equipment, and household appliances.
  • Ability to work safely and interact tactfully, diplomatically, and humanistically with residents, families, visitors, and coworkers.

Nice To Haves

  • Training or experience as a nursing assistant or home-health aide.
  • Certified medication training.
  • High school diploma or GED.

Responsibilities

  • Provide assistance to tenants according to their individual service plans and complete appropriate documentation.
  • Assist with activities of daily living, including bathing, dressing, toileting, hygiene, and mobility.
  • Provide medication assistance under the direction of a nurse and assist with other medical needs.
  • Complete personal laundry and maintain an accurate record of chargeable extra services.
  • Monitor residents’ health, safety, and well-being; report changes in functional status, personal needs, or health condition to the RN on call.
  • Document changes, appointments, and other relevant information in tenant charts and the staff communication book.
  • Make residents’ beds weekly; launder, fold, and return residents’ linens and towels.
  • Assist with meal preparation and service, bussing tables, and cleaning the kitchen and dining room during mealtimes.
  • Clean residents’ apartments on assigned days according to service plans, clean common areas, perform facility laundry, and clean vacated units and assist with deep cleaning.
  • Use equipment, chemicals, tools, and utensils safely; identify needed supplies and report needs to a supervisor.
  • Encourage socialization among tenants and assist with the activity program; conduct activities as directed by the Activity Coordinator or director.
  • Wear a pager, respond to tenant emergencies, provide first aid, and arrange appropriate medical attention or follow-up.
  • Chaperone activities outside the facility when requested.
  • Participate in marketing needs, including providing tours and answering telephone questions.
  • Assist with office duties, such as filing in tenant charts and general filing.
  • Adhere to policies and procedures, report on-the-job injuries before the end of the shift on the day they occur, and help maintain a safe environment.
  • Maintain confidentiality of verbal and written information about residents, facility operations, and personnel.
  • Establish and maintain constructive working relationships with coworkers, residents, families, and visitors.
  • Attend scheduled in-services and staff meetings and participate in committees when opportunities are available.
  • Carry out other duties assigned by the director and work according to the Standards of Excellence.
  • Promote The Good Neighbor Society positively, foster teamwork, provide positive customer service, and contribute input to the development and updating of tenant service plans.
  • Comply with handbook requirements, safety practices, company policies, applicable regulations, the Drug-Free Workplace policy, equal opportunity practices, and standards for attendance, cleanliness, grooming, hygiene, and dress.
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