Universal Service Worker

CHRISTIAN SOCIAL SERVICE OF ILLINO•Olney, IL

2d•Onsite

About The Position

Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illinois since 1947 and have over 500 committed and mission-driven team members. At Caritas, we do not hire people for jobs, we find new team members for rewarding and life-changing careers that make the world better. If you are kind, patient, and ready to make a difference, we would love to meet you! We know great candidates bring a wide range of experience. If you believe you can be successful in this role, we encourage you to apply — even if you don’t meet every qualification listed.

Requirements

Demonstrate the ability to provide personal care, support activities of daily living, monitor resident well-being, and maintain a safe and supportive environment.
Ability to follow established care plans, agency procedures, and supervisor direction while maintaining professionalism, compassion, and confidentiality.
Ability to perform each essential duty satisfactorily.
High school diploma, or GED
Personal care and activities of daily living (ADLs)
Medication reminders and basic health monitoring
Housekeeping and sanitation practices
Resident safety and wellness
Documentation and recordkeeping
Customer service and resident support
Strong written and verbal communication skills, active listening, documentation accuracy, observation skills, and attention to detail.
Ability to follow instructions, routines, and care plans while maintaining resident dignity and safety.
Ability to build positive relationships with residents, family members, coworkers, and service providers.
Demonstrates compassion, patience, professionalism, and respect in all interactions.
Ability to identify changes in resident condition, recognize potential safety concerns, exercise sound judgment, and promptly report concerns to appropriate supervisory staff.
Proficient Computer Skills In: Outlook, Word, electronic documentation systems, database management software, and data entry platforms.
Ability to document resident care activities, maintain records, assist with activities of daily living, provide medication reminders, and follow established safety and care procedures.
Must display a willingness to adopt trauma-informed interventions, principles, and practices and demonstrate a commitment to ongoing professional development in trauma-informed care.
Recognizes the impact of trauma on individuals, families, staff, and communities and applies trauma-informed principles in all resident interactions.
Access to reliable transportation: Required.

Nice To Haves

Previous healthcare, caregiving, direct care, residential, or human services experience.
CPR/First Aid Certification
Access to a reliable automobile
Proof of continued auto insurance
Valid driver’s license

Responsibilities

Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
Give medication reminders.
Provide personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Serve meals.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor.
Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
Assist and engage patients in exercises and/or daily activities.
Assess the value, importance, or quality of things or people.
Observe, receive, and otherwise obtain information from all relevant sources.
Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Identify information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Compile, code, categorize, calculate, tabulate, audit, or verify information or data.
Complete all cleaning task daily.
Perform additional duties as assigned.