Universal Service Representative

Barksdale Federal Credit Union • Benton, LA

10h • Onsite

About The Position

As a Universal Service Representative, you’ll be the friendly face that welcomes members and helps them with everyday banking needs. From processing deposits and withdrawals to assisting with loan payments and issuing cashier’s checks, you’ll ensure every transaction is accurate and efficient. You’ll also help balance daily transactions, support your teammates, and take on a variety of branch tasks to keep things running smoothly. As needed, you may also help open and close accounts, update member information, and provide account support.

Requirements

• High school diploma or equivalent
• Basic understanding of financial services and products provided by the credit union
• General knowledge of bank teller policies and procedures
• Excellent communication and interpersonal skills
• Proficiency in basic computer skills and willingness to learn new software/systems

Responsibilities

• Processing deposits and withdrawals
• Assisting with loan payments
• Issuing cashier’s checks
• Balancing daily transactions
• Supporting teammates
• Taking on a variety of branch tasks
• Opening and closing accounts
• Updating member information
• Providing account support

Benefits

• Medical, Dental & Vision Insurance
• 24/7 Teledoc Health Access
• Mental Health Support
• Paid Life & Long-Term Disability Insurance
• Wellness Programs
• Generous Paid Time Off
• Paid holidays
• Volunteer Time & Opportunities
• 401(k) with Company Match
• Financial Wellness Tools
• Education Assistance Program
• Career Development
• Employee Recognition & Milestones

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED