Universal Sales Representative

Henry Schein One•Plantation, FL

22h•Remote

About The Position

Join a global leader redefining dental practice management at Henry Schein One. We are a team of care catalysts who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset. Your ideas fuel innovation that enhances patient care and drives real results for practices. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Henry Schein One is looking for an enthusiastic B2C Telesales Agent (Universal Sales Representative) to join the DentalPlans.com team. In this inside sales role, you’ll be helping consumers across the country find the right Dental Savings Plan (DSP) to fit their needs – while achieving and exceeding your own sales goals. This position is remote within the United States with up to 10% travel as needed. You’ll handle both inbound and outbound calls, connect with a diverse range of customers, and guide them through plan options with confidence, professionalism, and genuine care. If you’re self-motivated, performance-oriented, and passionate about helping people, this is your chance to make a real impact while growing your career. At DentalPlans.com, you’ll be part of a collaborative, high-achieving sales team that celebrates success and supports your growth. You’ll have the tools, training, and coaching to excel – plus the satisfaction of knowing your work directly improves access to affordable dental care.

Requirements

Typically 5 to 7 or more years of increasing responsibility in terms of any applicable professional experience.
Typically a Bachelor's Degree or global equivalent in related discipline.
Experienced in Microsoft Excel, and Microsoft Word
Experience/expertise in software revenue recognition and ASC 606 standards
Knowledge of HFM and Great Plains or comparable financial systems
Knowledge of Outlooksoft or comparable consolidation/reporting tools
Proficiency and ability to learn in various related computer software applications
Knowledge of US GAAP
Strong ability to understand and communicate financial concepts

Nice To Haves

Bilingual (English and Spanish) or multilingual
Experience working with dental savings plans or health insurance
Experience using NICE CXOne

Responsibilities

Uncover consumer needs through effective questioning and recommend the most suitable DSP for them or their family
Consistently achieve and exceed monthly sales goals, conversion targets, and KPIs
Build strong connections with consumers, earning trust through professional, clear, and friendly communication
Educate consumers on the benefits and features of DSPs, explaining the enrollment and renewal process in easy-to-understand terms
Enroll consumers via inbound and outbound calls generated by company marketing efforts
Follow a proven sales and compliance call flow to ensure quality and consistency
Navigate multiple system applications to process requests, close sales, research inquiries, and update consumer information
Accurately document all interactions in line with standard operating procedures
Participate in ongoing training and coaching to sharpen your skills and boost performance
Adhere to all company policies, scripts, and designated processes