Universal Mortgage Processor

Neighbors Credit UnionConcord, MO
Onsite

About The Position

Neighbors Credit Union is a growing, not-for-profit, full-service financial institution established in 1928 in St Louis. Our mission is to provide great member experiences through innovative products, superior service, and trusted advice, while strengthening our community with financial education. We are dedicated to the success of our members and employees to ensure we are the financial institution of choice. The Universal Mortgage Processor will process 1st and 2nd mortgage loans and take on various mortgage closing and post-closing functions. This is a detail-oriented position that also requires a strong sense of urgency, a commitment to accuracy and the ability to work collaboratively with our origination team, various departments within the Credit Union, and external partners.

Requirements

  • One to two years of experience in processing and/or closing conventional mortgage loans.
  • Experience with secondary market underwriting guidelines.
  • Working knowledge of required compliance regulations.
  • High school diploma or equivalent.
  • Excellent oral and written communication skills.
  • Strong knowledge of computer and software applications.
  • Ability to work under pressure and meet deadlines with a sense of urgency.
  • Ability to problem solve in an environment that may have unique circumstances for each borrower.
  • Ability to interact and assist at all levels of employees/management.
  • Flexibility and desire to learn and train on varied tasks.

Nice To Haves

  • Experience with FHLB funding and servicing preferred.

Responsibilities

  • Process 1st and 2nd mortgage loans from application through closing, including direct member interaction in person, through technology, and on the phone, requiring timely communication with all impacted parties to ensure closing and service level expectations are met.
  • Handle mortgage closing and post-closing functions, ensuring all documentation is complete and accurate.
  • Efficiently work through the queue of mortgage applications daily to ensure timely follow-up.
  • Communicate and collaborate effectively with the origination team, other departments within the Credit Union, and external vendors and partners.
  • Maintain a strong commitment to accuracy and attention to detail in all aspects of the role.
  • Manage multiple tasks simultaneously and meet deadlines in a fast-paced environment.
  • Monitor and ensure compliance with all regulatory requirements and Credit Union policies and procedures.
  • Other duties as assigned.

Benefits

  • Medical
  • Dental
  • Vision
  • Employee Paid Life Insurance
  • Voluntary Life Insurance
  • Short Term and Long Term Disability
  • HRA and FSA
  • 401k with matching contributions
  • Tuition Reimbursement
  • Paid Parental Leave up to 12 weeks
  • 4 weeks of PTO
  • Sick Time off that can be for both employee and family members
  • Birthday PTO
  • Annual incentive plan
  • Opportunities for career advancement
  • Professional development
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