Universal Loan Support Specialist

NorthCountry Federal Credit Union•South Burlington, VT

1d•$22 - $29

About The Position

NorthCountry Federal Credit Union seeks motivated employees interested in long-term professional development and advancement. We are repeat winners of Vermont Business Magazine’s “Best Places to Work” award, and we support our employees with paid training as well as competitive compensation and a generous benefit plan. NorthCountry believes everyone has the right to be their true selves at work, at home, and in the community. Our goal is to ensure an inclusive environment with access to financial services where our employees and community members feel respected, valued, safe, and secure.

Requirements

One year to three years of similar or related experience.
A two-year college degree or Completion of a specialized course of study at a business or trade school or Completion of a specialized and extensive in-house training or apprenticeship program.
Work involves extensive personal contact with others and is of a personal or sensitive nature.
Motivating, influencing, and/or training others is key at this level.
Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Nice To Haves

Adaptability - The degree to which one demonstrates openness to change and new ideas. Ability to adjust to changing work requirements and respond to new situations.
Teamwork & Cooperation - The degree to which individuals promote a collaborative, cooperative, and productive working environment. The level of demonstrated sensitivity, team building, support, and respect. The degree of synergy promoted.
Attention to detail - The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Consistency of work quality and compliance with standards, requirements, and expectations. The tracking of numerical data and detailed organizational information, and the careful application of grammar, spelling, and punctuation rules.
Productivity - The level of work output or efficiency as compared to a standard or compared to others. The ability to use time and resources well.
Policy Compliance - The degree to which the employee has a knowledge of and complies with organizational policies.

Responsibilities

Perform loan escrow functions
Perform lien perfections
Process Collateral Protection Insurance premiums, claims and refunds
Process Debt Cancellation program claims
Perform loan modifications
Perform real estate loan disbursals
Perform Mortgage Post Closing Functions
Order and evaluate residential appraisals
Develop an understanding and working knowledge of the credit union history, philosophy, organization, bylaws, policies, procedures and appropriate software systems.
Perform all other job-related duties as assigned.