Universal Banker - Harleysville Branch
About The Position
Merck Sharp & Dohme Federal Credit Union (MSDFCU) is seeking a service-oriented, sales-minded professional to join our Harleysville Branch as a Universal Banker. As one of Pennsylvania's largest credit unions, MSDFCU has proudly served our members since 1950. Our mission is simple: improve our members' financial lives through exceptional service, trusted guidance, and customized financial solutions. In this role, you'll be the face of the Credit Union, helping members with their day-to-day banking needs while identifying opportunities to deepen relationships and provide meaningful financial solutions. If you enjoy working with people, solving problems, and building lasting connections, we'd love to meet you.
Requirements
- High School Diploma or equivalent
- Minimum 2 years of experience in banking, financial services, or a related industry
- Cash handling experience
- Strong sales, referral, and relationship-building skills
- Excellent communication and customer service skills
- Strong attention to detail and problem-solving abilities
- Computer proficiency, including Microsoft Windows applications
- Ability to obtain and maintain NMLS registration in accordance with SAFE Act requirements
Nice To Haves
- Experience opening consumer deposit accounts
- Consumer lending experience
- Credit union experience
- Knowledge of spreadsheet software
Responsibilities
- Deliver exceptional member service in every interaction
- Open and maintain consumer deposit accounts
- Conduct member needs assessments and recommend appropriate products and services
- Process teller transactions accurately and efficiently
- Assist members with consumer loans, including auto, personal, and home equity loans
- Prepare loan documentation and conduct loan closings
- Educate members on digital banking tools and self-service options
- Resolve member concerns with professionalism and follow-through
- Generate referrals and identify opportunities to strengthen member relationships
- Contribute to branch sales, service, and operational goals
Benefits
- Competitive compensation
- Comprehensive benefits package
- Professional development and career growth opportunities
- Supportive team environment
- Opportunity to make a meaningful impact in your local community
- A stable and growing organization with a member-first culture
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
