Universal Banker
Y-12 Credit Union•Clinton, TN
About The Position
As our Member Experience Consultant (MXC), you'll build relationships, solve problems, and help members feel confident about their financial decisions. Through every interaction, you'll help make banking easier, more personal, and more helpful for the people we serve. Some people process transactions. Others create experiences that keep members coming back.
Requirements
- Enjoy helping people and finding solutions.
- Communicate clearly, build trust naturally, and genuinely enjoy connecting with others.
- Believe great service is about understanding a person's needs, not just completing a transaction.
Responsibilities
- Build relationships with members and help them navigate their financial needs.
- Open accounts, process transactions, and assist with a variety of service requests.
- Identify opportunities to connect members with products and services that may improve their financial well-being.
- Resolve problems, answer questions, and take ownership of helping members find solutions.
- Deliver service that is professional, accurate, and genuinely helpful.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
