Full Time Universal Banker - Stamford Branch

Citi•Stamford, CT

12d•$50,030 - $65,270•Onsite

About The Position

The Universal Banker is an entry-level role that assists with sales, product, and service activities in coordination with the customer service team. The role focuses on fostering customer relationships, building loyalty, and helping increase sales to individual consumer clients. The position is based at Citi’s Stamford branch. Other job-related duties may be assigned as required.

Requirements

1–3 years of relevant experience.
Previous retail banking or similar experience required.
Clear and concise written and verbal communication skills.
High school diploma or equivalent.

Responsibilities

Assist with basic account opening for existing customers.
Provide service delivery to internal and external customers to resolve account service issues.
Execute financial transactions in accordance with bank policies and procedures.
Refer opportunities to segment partners when appropriate.
Create sales opportunities from service transactions and promptly and effectively resolve customer complaints and issues.
Support branch sales and service activities by participating in seminars, micromarketing events, promotional campaigns, and product initiatives.
Adhere to operational controls, including legal, corporate, and regulatory procedures, to protect customer and bank assets.
Assess risk when making business decisions, consider the firm's reputation and safeguard Citi, client, and firm assets; comply with applicable laws, rules, regulations, and policies; apply sound ethical judgment; and transparently escalate, manage, and report control issues.

Benefits

Medical coverage
Dental coverage
Vision coverage
401(k)
Life insurance
Accident insurance
Disability insurance
Wellness programs
Paid time off, including planned vacation time and unplanned sick leave
Paid holidays
Eligible employees may receive discretionary and formulaic incentive and retention awards