Full Time Universal Banker - Somers Branch

Citi•Greenwich, CT

5d•$50,030 - $65,270

About The Position

The Universal Banker is an entry-level position that assists with sales, products, and service activities in coordination with the customer service team. The role focuses on fostering customer relationships and loyalty while helping increase sales to individual consumer clients. The position may also include other job-related duties as assigned.

Requirements

1–3 years of relevant experience.
Previous retail banking or similar experience required.
Clear and concise written and verbal communication skills.
High school diploma or equivalent.

Responsibilities

Assist existing customers with basic account opening.
Provide service to internal and external customers to resolve account service issues.
Execute financial transactions in accordance with bank policies and procedures.
Refer opportunities to segment partners where appropriate.
Create sales opportunities through service transactions and resolve customer complaints or issues promptly and effectively.
Support branch sales and service activities by participating in seminars, micromarketing events, promotional campaigns, and product initiatives.
Adhere to operational controls, including legal, corporate, and regulatory procedures, to ensure the safety and security of customer and bank assets.
Assess risk in business decisions, protect the firm's reputation and assets, comply with applicable laws and policies, apply sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

Medical coverage
Dental coverage
Vision coverage
401(k)
Life insurance
Accident insurance
Disability insurance
Wellness programs
Paid vacation
Paid sick leave
Paid holidays
Eligible employees may receive discretionary and formulaic incentive and retention awards