Universal Banker - Savannah

BANKSOUTH • Savannah, GA

10d • Onsite

About The Position

Join Our Team as a Universal Banker - Where Every Transaction Tells a Story! Are you a people person with a knack for numbers and a passion for customer service? Do you thrive in a fast-paced environment where every interaction is an opportunity to make a difference? If so, we have the perfect opportunity for you to kickstart your career in banking! About BankSouth: At BankSouth, we're not just in the business of banking; we're in the business of building relationships and empowering our customers to achieve their financial goals. As a trusted community bank, we pride ourselves on delivering personalized service and tailored solutions that make a real impact on the lives of our customers and communities. About the Role: A Universal Banker will have the ability to provide a quality-driven customer service experience and will possess an engaging, outgoing, and positive personality that will provide a warm and consistently friendly customer experience. Duties will include, but are not limited to: assist customers in preparing new account applications as needed, accurately and timely input of data into the core processing system; assist customers with enrollment process for electronic services including online banking, e-statements, and mobile deposit; provide all proper disclosures and new account documentation to customer; resolution support of errors, disputes, fraud and all general banking inquiries; ask relationship-building questions prior to recommending new products; recommend appropriate products at the point of sale and for future follow up; operate a teller drawer and perform teller functions as schedules dictate; other duties as required.

Requirements

• Familiarity with banking software, banking operations and other technology is key.
• Prior cash handling and customer service experience is required.

Nice To Haves

• college degree preferred
• Prior banking experience is a plus, but not required.

Responsibilities

• assist customers in preparing new account applications as needed
• accurately and timely input of data into the core processing system
• assist customers with enrollment process for electronic services including online banking, e-statements, and mobile deposit
• provide all proper disclosures and new account documentation to customer
• resolution support of errors, disputes, fraud and all general banking inquiries
• ask relationship-building questions prior to recommending new products
• recommend appropriate products at the point of sale and for future follow up
• operate a teller drawer and perform teller functions as schedules dictate
• other duties as required

Benefits

• 100% bank paid employee only Medical and Dental options
• 100% bank paid short term disability, long term disability, term life insurance and Teladoc service
• Affordable Vision coverage
• Health Flexible Spending Accounts (FSA)
• Generous PTO and 11 paid holidays
• 401k retirement plan with company match
• Competitive compensation program with monetary incentives

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED