Universal Banker - Part Time 20 Hrs - Blacksburg

Truist•Blacksburg, VA

7d•Onsite

About The Position

This is a part-time position requiring 20 hours per week. The role involves completing client transactions efficiently and accurately, handling money properly, and delivering superior client service by understanding their financial needs. The Universal Banker will also support sales and service activities, including outbound calling and Integrated Relationship Management (IRM).

Requirements

High school diploma or equivalent education.
Two years of teller, cash handling, or client service experience.
Six months of client relationship building or sales experience.
Excellent interpersonal and communication skills, with a desire to interact with clients and prospects.
Ability to master personal computer (PC) keyboard and software skills for branch automation.
Ability to multi-task under time constraints.
Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
Ability to travel to accommodate temporary staffing needs.
Ability to work weekends and/or extended hours with occasional travel and overnights.

Nice To Haves

One year of client relationship building or sales experience.
Knowledge of advanced or complex branch transactions, risk management and loss prevention.
Experience with sourcing and prospecting for new clients and client relationship building.
General understanding of bank operations, policies and procedures.

Responsibilities

Provide a distinctive client experience by engaging clients, conducting transactions, and uncovering needs.
Educate clients on digital and self-service banking solutions.
Support the team's sales process through outbound calls and identifying client needs or opportunities.
Understand and apply Integrated Relationship Management (IRM) principles.
Participate in established Truist Retail Community Bank Leadership Routines.
Commit to advancing individual and product knowledge through training and meetings.
Adhere to internal controls, operational procedures, and risk management policies.
Serve as a secondary contact for new account openings and problem resolution, offering applicable products and services.