Universal Banker (Part-time)

First Federal Bank of Kansas City • Independence, MO

2d • Onsite

About The Position

The Universal Banker (part-time) represents the bank in a manner that promotes the bank's brand through delivery of exceptional customer service, contributing to its growth, and maintaining and expanding customer relationships by proactively engaging with customers to discover their financial needs and provide product recommendations. Responsible for successful delivery of a range of banking products and services, including opening accounts, account maintenance, lending opportunities and conducting customer financial transactions in compliance with our policies, procedures, and security requirements as well as government regulations.

This position will be approximately 20 hours/week, Monday through Friday, 11 am - 3 pm.

As a frontline representative of the bank, you have the extraordinary opportunity to be our first impression by engaging with our customers and community partners in the banking center and throughout the city. You will serve as a trusted advisor to develop and deepen relationships with those we serve in order to uncover financial needs and recommend the best products and services to help customers on their financial journey. You will also support the bank’s brand and growth by actively serving the community through various volunteer activities.

Requirements

• High school diploma or general education degree (GED)
• Minimum of one year of sales experience or one year of experience in a financial institution having performed as a teller and/or personal/universal banker
• Strong customer service and sales skills
• Knowledge of deposit and credit banking products
• Strong communication and collaboration skills
• High level of attention to detail
• Ability to represent the bank in a manner that maintains and expands customer relationships, contributes to the bank’s growth, and enhances its image

Nice To Haves

• New account experience preferred

Responsibilities

• Opening accounts
• Account maintenance
• Lending opportunities
• Conducting customer financial transactions in compliance with policies, procedures, and security requirements as well as government regulations
• Proactively engaging with customers to discover their financial needs and provide product recommendations
• Serving the community through various volunteer activities

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED