UNIVERSAL BANKER/FLOATER I

JD Bank•Lake Charles, LA

94d•Hybrid

About The Position

A Universal Banker performs a variety of duties to provide existing and potential customers with efficient and accurate services. An employee in this position may be required to perform Customer Service Representative, Teller, and Loan Associate duties. This role involves spending approximately 60% of the time working on the teller line and 40% working on platform/new accounts. The Universal Banker will rotate various job duties at least bi-monthly for a week.

Requirements

High school diploma or general education degree (GED)
One year of teller experience in a financial institution with additional training in a business-related area.

Nice To Haves

Business degree from a technical school and/or college preferred.
General knowledge in Microsoft programs Excel, Word and Outlook.
Proficient at operating a computer, typing/word processing, ten key number pad, printer, fax machine, and copier.
May require successful registration with, and issuance of a unique identification number from, the Nationwide Mortgage Licensing System (NMLS) in compliance with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (S.A.F.E. Act).
The interpersonal skills necessary to relate to and empathize with other people and to maintain a friendly, cheerful, and courteous demeanor through the day.
Must possess superior organizational skills, communication skills and capable of making good judgments.
Must have a professional appearance and manner at all times.
Ability to travel to various JD Bank locations is expected.
Must be available by phone or email for last minute schedule changes.

Responsibilities

Must have and retain extensive knowledge of bank products and services in order to serve the customer effectively.
Perform basic teller, vault, collection, new accounts, and back up loan related duties.
Maintain a high level of company and customer confidentiality.
The Universal Banker will rotate various job duties at least bi-monthly for a week.
Pays and receives and maintains a teller drawer.
Maintains records for vault.
Inputs currency orders and shipments.
Completes laser pro worksheets as requested by loan officers.
Assists in safe deposit box customer entry.
Adherence to and support of all compliance and BSA/AML rules and regulations related to this job function.
Performs other duties that may be assigned by Management.