Unit Support Assistant (USA) - Cardiovascular Progressive Care Unit (CVPCU)

Dartmouth-Hitchcock Health • Lebanon, NH

17d

About The Position

Assists the interdisciplinary team in providing a well-supplied, safe, and clean inpatient unit that meets regulatory standards. The role serves as a front-line representative of the unit, supports visitors and families, helps the unit function efficiently, and coordinates with the unit leader and other departments to maintain the environment of care. It also supports supply and equipment readiness, documentation, chart organization, and medication storage and handling requirements.

Requirements

• Proficiency in computer skills and customer service.
• Ability to function in a fast-paced work environment.
• Excellent organizational and prioritization skills.
• High school diploma or GED strongly preferred.

Nice To Haves

• Proficiency in Microsoft Office.

Responsibilities

• Acts as the front-line representative of the unit and interacts with families and visitors.
• Answers telephone calls and assists with the overall functioning of the unit.
• Communicates with other departments as needed.
• Coordinates with the unit leader to ensure the unit meets regulatory, safety, and infection prevention standards; monitors and intervenes as necessary to maintain environment of care standards.
• Ensures the unit is well supplied and equipment is available and working.
• Uses support systems and resources to document patient status and flow.
• Maintains chart information that is up to date, organized, and compliant with Health Information Services requirements.
• Accesses secure medication locations limited to receiving and floor-stock storage areas to manage medication storage, handling, beyond-use dating, and disposal in accordance with the Medication Storage and Handling Policy.
• Performs other duties as required or assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED