Unit Secretary, Emergency Department, 32 Hours, 9A-5:30P

UMass Memorial Health • Marlborough, MA

1d • $18 - $28

About The Position

Under the supervision of the Nurse Director, the Unit Secretary performs clerical and clinical duties in support of the Emergency Department unit. The position is scheduled for 32 hours per week, with a day shift from 9:00 a.m. to 5:30 p.m. The schedule includes every other weekend and every other holiday.

The role supports patient care by maintaining patient records and documentation, processing orders, coordinating unit activities, communicating with patients, visitors, physicians, and staff, and assisting the manager with administrative duties.

Requirements

• High school diploma or GED.
• Computer skills.
• Excellent interpersonal and communication skills.
• Demonstrated prioritization and organizational skills.
• Ability to understand and follow complex oral and written instructions.
• An equivalent combination of education and experience may be substituted where it provides proficiency in the areas of responsibility.

Nice To Haves

• Medical Assistant certification.
• Classes in medical terminology.
• Experience in a hospital or health care setting.
• Experience with the Meditech computer system.

Responsibilities

• Perform clerical functions on the patient care unit and other patient care areas as assigned.
• Assemble patient records.
• File and document patient information, including laboratory and X-ray reports.
• Keep records up to date, organized, and supplied with appropriate forms.
• Transcribe physician orders accurately and promptly.
• Initiate orders through the order-entry system accurately and promptly.
• Facilitate effective communication and coordinate unit activities.
• Answer telephone calls appropriately and courteously.
• Take and relay messages promptly.
• Place calls to physicians and other professional or ancillary services as requested.
• Greet and direct visitors, physicians, and staff from other departments.
• Open, sort, and route mail accurately and promptly.
• Order, receive, and stock required inventory of stationery and forms, as well as linen, sterile supplies, and food and kitchen supplies as requested.
• Assist the manager by performing administrative duties as requested.

Benefits

• A signing bonus may be available; eligibility will be confirmed by a member of the Recruitment Team during the interview process.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED