Unit Secretary, Emergency Department, 32 Hours, 9A-5:30P

UMass Memorial Health•Marlborough, MA

14h

About The Position

Under the supervision of the Nurse Director, the Unit Secretary performs clerical and clinical duties in support of the Emergency Department unit. The role supports patient care operations by maintaining records, processing orders and communications, assisting visitors and staff, managing supplies, and completing administrative duties as requested. This position is scheduled for 32 hours per week, 9:00 a.m. to 5:30 p.m., on the day shift, with every other weekend and every other holiday scheduled.

Requirements

High school diploma or GED.
Computer skills.
Excellent interpersonal and communication skills.
Demonstrated prioritization and organizational skills.
Ability to understand and follow complex oral and written instructions, or an equivalent combination of education and experience that provides proficiency in the listed areas of responsibility.

Nice To Haves

Medical Assistant certification.
Classes in medical terminology.
Experience in a hospital or health care setting.
Experience with the Meditech computer system.

Responsibilities

Perform clerical functions on the patient care unit and/or other patient care areas as assigned.
Assemble patient records.
File and document patient information, including laboratory and X-ray reports.
Keep records up to date, organized, and supplied with appropriate forms.
Transcribe physician orders accurately and promptly.
Initiate orders through the order-entry system accurately and promptly.
Facilitate effective communication and coordinate unit activities.
Answer the telephone appropriately and courteously.
Take and relay messages in a timely manner.
Place calls as requested to physicians and other professional or ancillary services.
Greet and direct visitors, physicians, and staff from other departments.
Open, sort, and route mail accurately and promptly.
Order, receive, and stock required inventory of stationery and forms, as well as linen, sterile supplies, and food and kitchen supplies as requested.
Assist the manager by performing administrative duties as requested.