Secretary, Unit

Orlando Health•Orlando, FL
•Onsite

About The Position

The Unit Secretary performs routine clerical and secretarial tasks for personnel in a nursing unit in the OHJOI Pre-Surgical Evaluation Department at Jewett Orthopedic Institute - Hospital. This is a part-time position for 24 hours per week. The Unit Secretary works under the direction of the charge nurse and helps maintain an organized, safe, and therapeutic environment while supporting patients, visitors, and staff.

Requirements

  • High school diploma or equivalent.
  • Keyboarding skills and knowledge of Microsoft Word and Excel.
  • Knowledge of medical terminology or Health Unit Coordinator Certification.
  • One year of clerical experience in a medical, surgery, or acute care environment.
  • Excellent interpersonal skills and ability to work in a team environment.

Responsibilities

  • Acts as a receptionist, greeting and directing visitors, personnel, and others courteously and informatively.
  • Transcribes physicians’ orders promptly, accurately, and completely according to policy and procedure.
  • Communicates consultation requests to physicians or therapists promptly and accurately.
  • Enters data and assembles, compiles, and breaks down medical records.
  • Prepares and copies designated medical records or information for transfer to other facilities.
  • Answers and routes phone calls, assists with pages, takes messages, and provides routine information to callers.
  • Responds to patient call lights in person or via intercom, fulfills requests, or promptly refers them to the appropriate person.
  • Communicates effectively in all interactions.
  • Assists in making patient appointments.
  • Uses office and departmental equipment.
  • Submits work orders for housekeeping, maintenance, biomedical, or other needs.
  • Collaborates across departments to promote and provide a safe environment.
  • Uses compassion to create a therapeutic environment.
  • Transports and delivers items, equipment, and medications throughout the facility, excluding controlled substances and IV chemotherapy drugs.
  • Maintains established par levels of unit office supplies and assists with stocking unit and office supplies.
  • Monitors time and attendance through Kronos or another timekeeping system.
  • Prioritizes workload to manage multiple priorities.
  • Ensures compliance with applicable regulatory standards, including Federal, State, local, and The Joint Commission requirements.
  • Maintains regular, punctual attendance consistent with Orlando Health policies and applicable laws.
  • Complies with Orlando Health policies and procedures.
  • Maintains a clean, safe, and organized unit.
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