Unit Secretary - Same Day Surgery

MaineGeneral HealthWaterville, ME
Onsite

About The Position

At MaineGeneral Health, we believe every role plays an integral part in creating a positive, supportive patient experience. We’re seeking a Unit Secretary to join our Same Day Surgery team — someone who is organized, reliable, and passionate about helping patients feel at ease. Whether you have experience in healthcare or are eager to start your career, we want someone who is eager to learn and thrives in an independent work environment.

Requirements

  • Ability to work independently, manage your tasks, and take initiative when needed.
  • Open to training, eager to grow your skills, and adaptable to new challenges.
  • Strong verbal and written communication skills to interact with patients, families, and healthcare professionals.
  • Detail-oriented, able to stay organized, and handle multiple tasks at once in a fast-paced environment.
  • Comfortable using computers and basic office equipment.

Nice To Haves

  • Previous experience with electronic medical records (EMR) is a plus but not required.

Responsibilities

  • Greet and assist patients, families, and visitors with warmth and professionalism, helping them feel comfortable and informed.
  • Organize, maintain, and prepare patient charts and records, ensuring everything is accurate and up-to-date.
  • Answer phone calls, assist with scheduling, and make pre-arrival calls to ensure patients are fully prepared for their appointments.
  • Accurately enter patient information and process daily charges into our electronic system, contributing to the smooth operation of the unit.
  • Help with supply management, including tracking inventory and ensuring the unit has everything it needs to function efficiently.

Benefits

  • Quality health, dental, and vision benefits
  • Wellness programs and resources
  • Industry-leading leave for new parents
  • Generous earned time plan
  • Employee Assistance Program
  • Access wages earned before payday with Payactiv
  • Tuition Reimbursement
  • 403(b) company-matching contributions
  • 401(a) retirement income plan
  • Short-term and long-term disability insurance
  • Leadership-supported programs and learning and development resources
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