Unit Secretary (US) - Emergency Department (ED) (Full Time/Nights)

Texas Health Resources•Allen, TX

2d•Onsite

About The Position

The Unit Secretary (US) in the Emergency Department (ED) at Texas Health Allen is responsible for performing all tasks to meet the needs of physicians, staff, patients, and other customers. This role requires adaptability and flexibility to changes in schedule and workload to meet the needs of individual patients or the unit. The Unit Secretary serves as a patient advocate and demonstrates acceptable interpersonal relationship skills and communication with patients, families, co-workers, physicians, all disciplines, and other customers. The position is full-time, working nights (7P – 7A), with weekend and holiday requirements. The Emergency Department is a fast-paced, high-volume department averaging 80-90 patients per day, serving a diverse population.

Requirements

High School Diploma or Equivalent required
No experience required
CPI – Crisis Prevention Intervention training within 90 days and maintained annually required
Possess organization skills to function in a fast-paced work environment, positive interpersonal skills, and good verbal and written communication skills.

Nice To Haves

Recent clerical and computer skills preferred

Responsibilities

Perform all tasks to meet the needs of physicians, staff, patients, and other customers
Interactions include consideration for patient population specific needs
Demonstrates adaptability and flexibility to changes in schedule and/or workload assignment necessary to meet changing needs of the individual patient or unit
Acceptable use of interpersonal relationship skills and communication with patients, families, co-workers, physicians, all disciplines and other customers
Serves as a patient advocate