Unit Secretary - Clarksville Mother Baby (Days)

Vanderbilt University Medical Center•Clarksville, TN

1d•Onsite

About The Position

Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. JOB SUMMARY Coordinates nursing station, performs clerical and reception duties. Requisitions supplies, equipment, services as directed. Coordinates communications between customers and staff. Follows hospital policy and procedures.

Requirements

Relevant Work Experience
Experience Level: Less than 1 year
Education: High School Diploma or GED

Nice To Haves

Performs tasks that are typically routine that may impact team's performance with occasional guidance.
Utilizes some discretion and research to solve routine problems.
Applies knowledge of standards, established processes and procedure that apply to your own job.
Provides guidance to entry level co-workers.
Continuously improves own skills by identifying development opportunities.
Seeks to understand colleagues' priorities, working styles and develops relationships across areas.
Openly shares information with others and communicates in a clear and courteous manner.
Invests time to understand the problems, needs of others and how to provide excellent service.
Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner.
Listens carefully to understand the issues and provides accurate information and support.
Checks work quality before delivery and asks relevant questions to meet quality standards.
Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.
Displays understanding of how personal actions will impact departmental resources.
Uses accurate information and good decision making to consistently achieve results on time and without error.
Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.
Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.
Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Responsibilities

Delivery of clinical practice utilizing standards of practice and in accordance with the hospital’s mission & vision.
Ability to work under limited supervision and to follow written and oral instructions.
Knowledge of biopsychosocial and spiritual aspects of human behavior ranging from infancy to geriatrics.
Familiar with organization and function of all units.
Ability to demonstrate effective communications skills, empathy, and unconditional positive regard toward all patients and co-workers.
Compliance with organizational requirements, including policies, procedures and regulations specific to the unit.
Mechanism must be provided for contact of employee (i.e., beeper, telephone, emergency contact).
Flexibility in schedule in order to meet the needs of the patients, community and staff.
Demonstrates professional behavior with a positive outlook during peak periods of activity and other stressful situations.
Knowledge and implementation of standardized PPE regarding the prevention / transmission of infectious disease / isolation processes.
Maintains licensure, required certification and annual education requirements prior to due date.
Answer telephones in appropriate manner.
Establish and maintain filing systems.
Input data into computer.
Maintain logs.
Schedule appointments, pt or physician/consults.
Ability to fax, scan and copy.
Consistently provides accurate and complete hand-off communication to any healthcare provider according to hospital policy.
Attends 80% of all department meetings and required to review and initial all department minutes missed.
Other duties as assigned.