Unit Secretary-Perinatal Full Time Evenings

Northwestern Memorial Healthcare • Palos Heights, IL

2d • $19 - $25

About The Position

The Unit Secretary reflects Northwestern Medicine’s mission, vision, and values and complies with its Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. Under the direct supervision of the Clinical Nurse Manager or Charge Nurse, the Unit Secretary maintains organization and communication within the nursing unit by performing clerical functions. This is a full-time evening position, 80 hours per pay period, with scheduled hours from 3:00 p.m. to 11:30 p.m. The posting states no weekends or holidays, subject to change.

Requirements

• High school graduate.
• General clerical skills.
• Typing ability.

Nice To Haves

• Some medical background and knowledge of medical terminology.
• Knowledge of computer and printer operations and features.

Responsibilities

• Create a positive first impression by acknowledging and greeting customers promptly, remaining calm under pressure, treating customers politely and respectfully, and responding to their needs in a timely and accurate manner.
• Keep patients, families, and staff informed of delays and take action to assure them that their needs are a priority.
• Respect cultural differences, rituals, religious beliefs, and the confidentiality of patient, coworker, and visitor information.
• Demonstrate teamwork by volunteering to help others, welcoming new staff, and sharing expertise with colleagues, including those in other units.
• Incorporate CARE standards into daily practice and exhibit behaviors consistent with service excellence.
• Manage personal emotional responses to maintain a professional demeanor and integrity.
• Seek resolutions to problems and request management assistance when needed.
• Enter orders accurately in Meditech and accurately enter Nursing Home medications into admission medication reconciliation.
• Assemble charts accurately.
• Attend annual in-services on safety, infection control, and the hospital exposure control plan related to blood-borne pathogens.
• Avoid hazardous situations by using proper body mechanics.
• Attend Unit Secretary in-services and staff meetings; stay current by reading nursing updates, informatics newsletters, and posted memos.
• Follow hospital policies and procedures, including the dress code.
• Keep nursing station areas neat and orderly, and order and maintain adequate clerical supplies.
• Initiate, update, and maintain patient and unit communication tools, such as the Daily Floor Census Record and sign-out sheets.
• Check the pneumatic tube station frequently and address received contents promptly.
• Use proper phone etiquette, including identifying oneself, being polite and courteous, placing callers on hold appropriately, and reconnecting with callers while they wait.
• Take phone messages and relay them to the appropriate staff in a timely manner.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits
• A range of benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED