Unit Secretary- ED, Full-time, Nights

Texas Health Resources•Fort Worth, TX

10h•Onsite

About The Position

The Unit Secretary - ED position at Texas Health Fort Worth is a full-time night shift role responsible for providing high-quality support to physicians, staff, patients, and customers. This role involves patient-centered interactions, advocating for patient needs, and collaborating effectively with nursing and interdisciplinary teams. The Unit Secretary must adapt to changes in workload and schedule while maintaining essential skills and departmental communication expectations. They also support team cohesion, ensure accurate documentation, comply with hospital and regulatory requirements, and participate in improvement initiatives.

Requirements

High School Diploma or Equivalent Required.
CPI - Crisis Prevention Intervention Training Maintained Annually 90 Days Required.
Possesses organizational skills to function in a fast-paced work environment, positive interpersonal skills, and good verbal and written communication skills.

Responsibilities

Delivers high‑quality support to physicians, staff, patients, and all customers while demonstrating strong organizational and communication skills.
Provides patient‑centered interactions, advocates for patient needs, and takes action to reduce or eliminate risks.
Collaborates effectively with nursing and interdisciplinary teams, using the Professional Practice Model to guide partnership with patients, families, and colleagues.
Adapts to changes in workload, schedule, and unit needs while maintaining essential Unit Secretary skills and meeting departmental communication expectations.
Supports team cohesion by welcoming new employees, assisting with orientation, and demonstrating positive interpersonal relationships.
Ensures accurate documentation, complies with hospital and regulatory requirements, and follows personnel policies such as attendance, dress code, and ID badge use.
Participates in identifying inefficient or costly processes, contributes to department and hospital improvement initiatives, and adheres to National Patient Safety Goals.