UNIT SECRETARY OB (FULL TIME DAY SHIFT)

Covenant HealthCare • Saginaw, MI

14h • Onsite

About The Position

The Health Unit Coordinator performs receptionist, secretarial, and unit operational duties for an assigned patient care unit. The role supports positive relations with patients, guests, physicians, coworkers, and other departments, and demonstrates customer service consistent with Covenant HealthCare’s Vision, Mission, and Values and its commitment to Extraordinary Care for Every Generation.

The coordinator supports patient flow and care-team operations by handling communications and patient information, maintaining records and unit documentation, assisting with admissions, transfers, and discharges, and completing electronic chart and order checks. The role also supports staffing coordination, responds to patient call lights, helps maintain unit appearance and supplies, tracks regulatory checks and assigned charges, and cooperates with patients, families, and health-care team members.

Requirements

• High school diploma.
• Basic computer skills.
• Knowledge of standard office equipment.
• Excellent oral and written communication skills.
• Demonstrated organizational skills.
• Ability to type 25 words per minute.
• Sound judgment when handling confidential or sensitive issues and material.
• Excellent time-management skills to achieve maximum productivity.
• Attention to detail.
• Maintain punctual attendance consistent with ADA, FMLA, and other applicable federal, state, and local standards.

Nice To Haves

• Completion of a medical terminology course.
• Health Unit Coordinator course or commensurate experience.
• Graduation from a Medical Office Professional course or completion of a Medical Assistant Program.
• One year of experience in a healthcare setting.

Responsibilities

• Remain flexible in cooperation with 24-hour staffing patterns and scheduling needs for provision of care in inpatient units.
• Model Covenant HealthCare’s mission, vision, and values and demonstrate excellent customer service.
• Establish and maintain effective working relationships with health-care team members, patients, and families.
• Facilitate admissions, discharges, and daily care in accordance with Covenant HealthCare guidelines.
• Accept calls and record patient information from patient placement regarding admissions and transfers.
• Enter discharges immediately into the EPIC system.
• Monitor HUC worksheets, perform electronic chart checks every 1–2 hours, and review orders for timely renewal.
• Maintain daily ADT census flow and initiate, assemble, and maintain patient charts, admission folders, and thank-you cards.
• Monitor the location of charts and prepare charts at discharge or expiration for pickup by Health Information Management.
• Notify the RN when a physician is rounding.
• Update assignment sheets and validate staffing against schedules, assignment sheets, and the shift administrator or staffing coordinator.
• Assist with calling in or calling off staff as requested.
• Answer patient call lights promptly and inform the appropriate caregiver of the need.
• Maintain the on-call physician log and Facility Charge Calculator, and review trauma and code 180 notes for completion.
• Assist with unit appearance, including cleaning the desk area, microwaves, and refrigerators.
• Monitor and assist with the dirty utility room and stocking isolation carts.
• Maintain appropriate levels of office supplies and patient education materials; order and stock supplies as needed.
• Track and monitor daily regulatory checks, including refrigerator temperatures, daily weights, and required restraint documentation.
• Monitor or enter charges for sitters, blood administration, isolation, and other assigned items.
• Promote a constructive, positive work atmosphere by cooperating with and assisting team members, patients, and families.
• Use the Health Unit Coordinator Role Responsibility Checklist daily to ensure duties are completed each shift.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Retirement plans with employer match.
• Paid time off.
• Employee wellness programs and mental health support.
• Tuition reimbursement, university discounts, and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED