Unit Secretary - Behavioral Health Crisis Center

Meritus Health ExternalHagerstown, MD
16h

About The Position

At Meritus Health, we believe that exceptional care begins with exceptional coordination. As a Unit Secretary, you’ll be the heartbeat of a high-acuity clinical team—ensuring that every detail, every order, and every interaction supports our mission to improve the health of our community. This role is ideal for someone who thrives in a fast-paced environment, juggling multiple priorities with grace and precision. You’ll play a vital part in patient safety and throughput initiatives by organizing unit activities, supporting clinical workflows, and maintaining the integrity of medical records. Whether you’re entering physician orders or fielding requests from patients and providers, your ability to stay focused and responsive will help deliver compassionate, efficient care.

Requirements

  • High school diploma or equivalent required
  • Completion of an accredited business or medical assistant course, or equivalent experience required
  • Exceptional interpersonal skills to work effectively with individuals from diverse backgrounds
  • Strong organizational skills to prioritize and manage multiple events and requests simultaneously
  • Ability to remain focused and responsive in a dynamic, high-volume environment
  • Professional communication and customer service skills
  • Comfort interacting with a wide range of individuals, including physicians, patients, department heads, and visitors
  • Commitment to accuracy, timeliness, and patient-centered service

Nice To Haves

  • Familiarity with medical terminology, clerical-level typing, and Windows-based applications preferred

Responsibilities

  • Coordinate, organize, and prioritize unit activities to support patient safety and throughput
  • Handle multiple simultaneous tasks and requests in a high-stress clinical setting
  • Support the healthcare team by managing communications, documentation, and procedural coordination
  • Maintain the integrity and accuracy of the medical record from admission through discharge
  • Accurately enter and verify physician orders in the electronic health record (EHR) system (inpatient setting)
  • Interact professionally with physicians, patients, visitors, and staff—often exceeding 100 unique interactions daily
  • Uphold Meritus Health’s values of compassion, excellence, integrity, and collaboration in every task

Benefits

  • Health, Dental, and Vision Insurance
  • Life Insurance & Disability Coverage
  • Paid Time Off (PTO)
  • 401(k) Retirement Plan
  • Education Assistance & Tuition Reimbursement
  • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
  • Shift Differential Pay
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