Unit Secretary - Stepdown Unit

Medical University of South Carolina • Orangeburg, SC

3d

About The Position

The Unit Secretary welcomes patients, visitors, and guests to the unit; communicates information to appropriate staff and departments; and enters information into a computer. The role works at a nurse’s station or in a light-traffic area and is mostly sedentary. It has no supervisory responsibilities and includes stewardship of supplies and resources. The position primarily interacts with people of all age groups and provides direct patient care. Staff must be able to address the physical, psychosocial, educational, and safety needs of those in the assigned work area and respond to patients, families, and visitors from diverse cultural backgrounds.

Requirements

• Ability to read, write, and speak English.
• High school diploma or GED.
• Current American Heart Association Basic Life Support (BLS) certification or American Red Cross BLS for Healthcare Providers certification.
• Successful completion of medical terminology within one year.
• Ability to read and understand simple instructions, short correspondence, and memos.
• Ability to present information effectively one-on-one or in small-group situations.
• Ability to perform basic math functions using numbers.
• Ability to meet the physical, psychosocial, educational, safety, and related needs of people in the assigned work area.
• Ability to understand and respond to the expectations and needs of patients, family members, and visitors from diverse cultural backgrounds.

Nice To Haves

• One year of office experience with customer contact, preferably in a hospital or medical setting.
• Basic computer skills.

Responsibilities

• Greet patients and visitors, and answer phones and call lights promptly and pleasantly.
• Communicate messages and information to appropriate staff and departments.
• Order supplies.
• Assist staff in serving the needs of patients and families where appropriate.
• Help the director keep the unit and materials well organized.
• Follow the MUSC Standards of Behaviors.
• Perform miscellaneous and other related duties as assigned.
• Exercise financial stewardship of supplies and resources.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED