Unit Secretary - Med/Surg Unit - Mary Immaculate Hospital

Bon Secours Mercy Health•Newport News, VA
•$17 - $25

About The Position

Under general supervision, the Unit Secretary provides clerical support to the nursing unit and helps promote an organized and positive unit culture. The role is with the Med/Surg Unit at Mary Immaculate Hospital.

Requirements

  • High school degree or GED.
  • Problem-solving skills and basic computer skills.
  • Typing speed of 25 WPM.
  • Excellent communication and interpersonal skills.
  • Engage with staff and patients professionally.
  • Ability to be proactive in a rapidly changing environment.

Nice To Haves

  • Prior healthcare clerical work.
  • Training in EPIC Electronic Health Record (EHR).

Responsibilities

  • Troubleshoot and resolve callers’ problems and specific requests in a timely manner.
  • Provide customer-focused service by promptly and respectfully prioritizing and navigating internal and external calls.
  • Schedule discharge follow-up appointments.
  • Assist in recording traumas and codes within the facility.
  • Perform other administrative or clerical duties and projects as assigned.
  • Perform other duties as assigned.

Benefits

  • Competitive pay and incentives.
  • Referral bonuses.
  • 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage.
  • HSA/FSA options.
  • Life insurance.
  • Mental health resources and discounts.
  • Paid time off.
  • Parental and FMLA leave.
  • Short- and long-term disability.
  • Backup care for children and elders.
  • Tuition assistance.
  • Professional development and continuing education support.
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