Unit Secretary Pediatric ICU

Corewell Health • Grand Rapids, MI

1d • Onsite

About The Position

The Unit Secretary provides clerical and receptionist support for the Pediatric Intensive Care Unit at Helen DeVos Children's Hospital, a 30-bed, Level 1 PICU and Level 1 trauma care unit. The unit supports children and their parents and includes congenital heart and cardiovascular surgery programs, as well as its own pharmacy and research team.

The Unit Secretary maintains confidential records and manages unit supplies and equipment according to hospital and unit standards. The role may also include patient-facing tasks and assistive care activities under the supervision and delegation of a Registered Nurse. Orientation consists of 4–6 weeks of training with a unit preceptor. After orientation, the schedule is self-scheduled, with two weekday shifts per week and a required full weekend every third weekend, according to the orientation schedule description.

Requirements

• High school diploma or equivalent.
• Strong attention to detail and excellent communication skills.
• Prior relevant experience is preferred; two years of relevant healthcare-setting experience using Microsoft Office, including Outlook Calendar and Microsoft Word, is strongly preferred.
• Ability to work a full weekend every third weekend and a core schedule of two weekdays per week from 7:00 a.m. to 7:30 p.m.

Nice To Haves

• Two years of relevant experience in a healthcare setting using Microsoft Office, including Outlook Calendar and Microsoft Word.

Responsibilities

• Perform receptionist and secretarial duties and maintain confidential records.
• Manage unit supplies and equipment according to hospital and unit-specific standards.
• Answer phone calls and provide directions to visitors and outside team members, including lab, radiology, patient transport, nutrition services, and environmental services.
• Call support when directed by clinical staff.
• Assist with discharge, admission, and transfer paperwork.
• Order supplies and ensure rooms are appropriately stocked.
• Answer call lights for needs that do not involve direct patient care.
• Perform assistive patient care activities under RN supervision and delegation, such as transporting patients and passing water.
• Transport equipment to patient care areas as needed.

Benefits

• Comprehensive benefits package to support financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts on items and services such as restaurants, phone plans, and spas.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and matching savings.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED