Unit Secretary-7B MICU/SICU-Full Time Evening 3pm-11:15pm- MSM

Mount Sinai Health System • New York, NY

11h • Onsite

About The Position

Performs clerical and receptionist duties essential to the operation of patient care as directed and also receives instructions from physicians and nurses. This role is for a Full Time Evening shift (3pm-11:15pm) at the 7B MICU/SICU unit at Mount Sinai St. Luke's (MSM).

Requirements

• High School Diploma or equivalent
• Evidence of satisfactory job performance from previous employer and satisfactory references.
• Basic computer skills to support a nursing unit/service

Responsibilities

• Performs clerical and receptionist duties essential to the operation of patient care as directed and also receives instructions from physicians and nurses.
• Insures correct patient identification on all patient care medical record forms, documents and requisitions.
• Maintains up-to-date patient rosters and staff assignments in Epic Bedtime and other demographic data in a timely manner (e.g., locator board, TPR, BP, weight book).
• Maintains a system for tracking the location of each patient on the unit.
• Assigns RNs in Orchestrator as applicable.
• Maintains the Unit Staff Schedule for the shift, noting all breaks and coverage and assigned admissions either in paper or Epic Assignment Wizard.
• Schedules with appropriate departments and/or individuals, patient appointment, treatments, diagnostic procedures, etc.
• Maintains neat and orderly bulletin boards. Posts and removes information appropriately in order to keep data current.
• Maintains a neat and orderly nurses’ station.
• Responsible for maintenance of patients’ charts and removes selected excess pages from the patients’ charts and stores properly.
• Files and/or staples laboratory and tests results into patients’ charts, (including computer print-outs).
• Checks all patients’ charts daily for completeness, order and proper identity (ie IMM forms, Patient Belongings List, CARE Act Authorizations form; Discharge Notice, Discharge Information, etc).
• Performs a variety of duties relating to admission, discharge, death and/or transfer of patients in a timely manner in the EMR.
• Assist in patient flow by expediting the discharge status of patients in Epic/EMR and facilitating need for bed cleaning and assisting the nursing staff to take/receive hand off reports to accommodate admissions/discharges.
• Responsible for facilitating communication with the heath care team.
• Assembles medical charts, prepares bed and door tags for admission.
• Requests from Medical Records, the old chart of re-admitted patients.
• Relays to other departments, relative information concerning admissions, transfers or discharges.
• Greets new admissions, introducing self and orienting patients to call system and physical facilities.
• Participates in safety initiatives on the unit to insure patient identification and zero harm.
• Maintains an up-to-date record of all patients who are discharged, deceased or transferred.
• Assists in the maintenance of par levels of supplies and equipment.
• Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area.
• Identifies physical, behavioral and emotional characteristics typical for the age group.
• Modifies approaches based on patient age-specific needs and responses to treatment.
• Provides care for patients based on age-specific needs.
• Uses communication techniques which are age appropriate.
• Participates in the department’s performance improvement activities as demonstrated by active collection and logging of required data.
• Maintains patient/employee confidentiality in the management of information.
• Participates in the development of other staff members.
• Meets regulatory, licensure and annual health assessment requirements.
• Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others.
• Displays courtesy, tact and patience during interactions with all members of the hospital staff and extended community.
• Performs a variety of receptionist duties with courtesy and sensitivity.
• Answers and screens phone calls, provides information, and refers calls when appropriate.
• Receives and transmits messages.
• Answers patients’ intercom call lights and refers requests to appropriate persons.
• Greets visitors and provides direction and non-medical information as necessary.
• Maintains positive communication with patients, visitors and staff.
• Adheres to the Mount Sinai Health System (MSHS) legal and ethical standards.
• May be required to perform other duties as assigned.

Benefits

• Salary range that comply with the New York City Law on Salary Transparency in Job Advertisements
• Bonuses/incentive
• Differential pay
• Other forms of compensation or benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED