Marshall I Pickens Unit Secretary- South Wing Day Shift

Prisma Health•Greenville, SC
•Onsite

About The Position

Under the direction of a Registered Nurse, the Unit Secretary provides customer service and clerical and administrative support for the unit. The role includes general reception duties at the nurse’s station, greeting visitors, and responding to patient calls. The Unit Secretary monitors, orders, and stocks supplies; helps maintain a safe work environment for patients, visitors, and staff; and builds rapport with registered nurses, providers, hospital staff, patients, families, and visitors.

Requirements

  • Unit Secretary training program or unit-based on-the-job training.
  • No experience required.
  • In lieu of Unit Secretary training, six months of experience in a related healthcare setting or field, or as an Administrative Assistant, is accepted.
  • In lieu of a US training course or six months of healthcare or clerical experience, completion of a nursing fundamentals course is accepted.

Responsibilities

  • Respond to patients, families, and staff with kindness, courtesy, professionalism, and efficiency; direct visitors; and answer phones and intercoms.
  • Participate in patient care rounding with unit staff, including daily introductions to patients and families using AIDET.
  • Order, stock, and inventory equipment and supplies in collaboration with the nurse manager; monitor supply levels and PAR levels; and maintain unit supply rooms.
  • Perform reception, clerical, and administrative duties at the nurse’s station, including responding to patient calls, data entry, meeting minutes, bulletin board maintenance, and organizing downtime forms.
  • Coordinate maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards.
  • Monitor designated patient safety systems for alerts and immediately notify the appropriate registered nurse.
  • Perform other duties as assigned.
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