Marshall I Pickens Unit Secretary- South Wing Day Shift

Prisma Health•Greenville, SC

1d•Onsite

About The Position

Under the direction of a Registered Nurse, the Unit Secretary provides customer service and clerical and administrative support at the nurse’s station. The role includes greeting visitors, responding to patient calls, monitoring and stocking supplies, and helping maintain a safe work environment for patients, visitors, and staff. The Unit Secretary builds and maintains rapport with Registered Nurses, providers, hospital staff, patients, families, and visitors. The position supports unit operations through reception and clerical work, supply and inventory management, patient safety system monitoring, and coordination of a safe, clean, functional physical environment in accordance with regulatory standards. The role reports to a supervisor, manager, director, or executive and is a non-management position.

Requirements

Unit Secretary training program or unit-based on-the-job training.
No experience required.
In lieu of Unit Secretary training, six months of experience in a related healthcare setting or field, or as an Administrative Assistant, is accepted.
In lieu of a Unit Secretary training course or six months of healthcare or clerical experience, completion of a nursing fundamentals course is accepted.

Responsibilities

Provide courteous, professional, and efficient customer service to patients, families, staff, and visitors.
Walk visitors to their destinations and answer phones and intercoms in a friendly manner.
Participate in patient-care rounding with unit staff, including daily introductions to patients and families using AIDET.
Order, stock, and inventory equipment and supplies in collaboration with the nurse manager.
Monitor supply levels and PAR levels, order office and special supplies, and maintain and organize unit supply rooms.
Perform reception and clerical duties at the nurse’s station, including responding to patient calls in person or via intercom.
Provide administrative and clerical support, including data entry, meeting minutes, bulletin board maintenance, and organizing downtime forms.
Coordinate maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards.
Monitor designated patient safety systems for alerts and immediately notify the appropriate Registered Nurse.
Perform other duties as assigned.