UNIT SECRETARY CVICU (FULL TIME DAY SHIFT)

Covenant HealthCare • Saginaw, MI

8d • Onsite

About The Position

The Health Unit Coordinator performs receptionist, secretarial, and unit operational duties for an assigned patient care unit. The role supports positive relationships with patients, guests, physicians, coworkers, and other departments, while providing excellent customer service consistent with Covenant HealthCare’s Vision, Mission, and Values and its commitment to Extraordinary Care for Every Generation.

The coordinator supports accurate and timely patient flow and care-team operations, including admissions, transfers, discharges, chart management, order and documentation checks, staffing coordination, and communication with clinical staff. The role also helps maintain the unit’s appearance and supplies, completes regulatory checks and assigned charge tracking, and works cooperatively with patients, families, and health team members.

Requirements

• High school diploma.
• Basic computer skills.
• Knowledge of standard office equipment.
• Excellent oral and written communication skills.
• Demonstrated organizational skills.
• Ability to type 25 words per minute.
• Sound judgment when handling confidential or sensitive issues and materials.
• Excellent time management skills to achieve maximum productivity.
• Attention to detail.
• Ability to maintain punctual attendance consistent with ADA, FMLA, and other federal, state, and local standards.

Nice To Haves

• Completion of a Medical Terminology course.
• Completion of a Health Unit Coordinator course or commensurate experience.
• Graduation from a Medical Office Professional course or completion of a Medical Assistant Program.
• One year of experience in a healthcare setting.

Responsibilities

• Remain flexible in cooperation with 24-hour staffing patterns and scheduling needs across inpatient units.
• Model Covenant’s Mission, Vision, and Values and demonstrate excellent customer service.
• Establish and maintain effective working relationships with healthcare team members, patients, and families.
• Facilitate admissions, discharges, and daily care in accordance with Covenant HealthCare guidelines.
• Accept calls and record patient information from patient placement for admissions and transfers; enter discharges promptly into EPIC.
• Monitor HUC worksheets, perform electronic chart checks every 1–2 hours, and review orders for timely renewal.
• Maintain daily ADT census flow.
• Initiate, assemble, and maintain patient charts, admission folders, and thank-you cards; monitor chart location.
• Prepare charts at discharge or expiration for pickup by Health Information Management.
• Notify the RN when a physician is rounding.
• Update assignment sheets and validate staffing against schedules, assignment sheets, and information from the shift administrator or staffing coordinator; assist with calling in or calling off staff as requested.
• Answer patient call lights promptly and inform the appropriate caregiver of the need.
• Maintain the on-call physician log and Facility Charge Calculator, and review trauma and code 180 notes for completion.
• Help maintain the unit’s appearance, including cleaning the desk area, microwaves, and refrigerators; assist with dirty utility room maintenance and stocking isolation carts.
• Maintain appropriate levels of office supplies and patient education materials; order and stock supplies as needed.
• Complete daily regulatory checks, including refrigerator temperature checks, daily weights, and restraint documentation.
• Monitor or enter charges for sitters, blood administration, isolation, and other assigned items.
• Promote a constructive, positive work atmosphere by cooperating with and assisting health team members, patients, and families.
• Use the Health Unit Coordinator Role Responsibility Checklist daily to ensure shift duties are completed.
• Perform other duties as assigned.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Retirement plans with employer match.
• Paid time off to support work-life balance.
• Employee wellness programs and mental health support.
• Tuition reimbursement, university discounts, and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED