Unit Secretary - Riley - Full Time Evenings

Indiana University Health System•Indianapolis, IN

About The Position

The Unit Secretary supports the Patient Care Unit by performing clerical duties and helping coordinate communication among patients, physicians, unit staff, and ancillary departments. The role ensures accurate and complete patient information is received, schedules daily tests and procedures, maintains an up-to-date record of patient tests and procedures, and signs patients in and out of the unit. It also provides receptionist functions and alerts unit management to issues or needs involving unit policies, procedures, or practices. The ideal candidate has strong communication and interpersonal skills, is organized and detail-oriented, provides exceptional customer service, and has a genuine interest in mental health and helping others. The position is based at Riley 4E - Med Psych and is scheduled for 40 hours per week, Monday through Friday, from 12 p.m. to 8:30 p.m., with no weekends.

Requirements

  • High school diploma or GED required.
  • Must be able to complete required training program, if applicable.
  • Basic proficiency in Microsoft Office (Word, PowerPoint, and Excel).

Nice To Haves

  • Completion of Medical Assistant or Medical Secretary classes, or equivalent experience.
  • Basic Life Support (BLS) certification through the AHA.
  • One to three years of relevant experience in a health care setting.
  • Basic knowledge of medical terminology.
  • Strong communication and interpersonal skills.
  • High level of organization and attention to detail.
  • Exceptional customer service and support.
  • Genuine passion for mental health and helping others.

Responsibilities

  • Ensure accurate and complete patient information is received to support coordination and communication between physicians, unit staff, and ancillary departments.
  • Schedule daily tests and procedures.
  • Maintain a comprehensive, up-to-date record of patient tests and procedures.
  • Sign patients in and out of the unit.
  • Provide receptionist functions for the unit.
  • Alert unit management to issues or needs regarding unit policies, procedures, or practices.
  • Perform clerical duties associated with supporting the Patient Care Unit.
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