Unit Secretary (CUPE), Outpatient Mental Health - Full Time Temp (approx. 18 months) - Markham Stouffville Hospital

Oak Valley Health•Markham, ON

2d•CA$28 - CA$32•Onsite

About The Position

Oak Valley Health is seeking a Unit Secretary for the Outpatient Mental Health department at Markham Stouffville Hospital. This is a full-time temporary position, expected to last approximately 18 months. The Unit Secretary will work independently and as part of the clerical team in an interdisciplinary setting, providing essential support to the Outpatient Mental Health services. The role involves a variety of administrative and reception duties to ensure efficient patient flow and support for clinicians and physicians.

Requirements

Recent Unit Secretary experience in a hospital outpatient mental health clinic setting
Excellent public relations, interpersonal, communication and organization skills
Team player with fellow clerical staff as well as the OPMH interdisciplinary team and physicians
Previous experience with Microsoft Office (Word, Excel and Outlook) with a minimum typing speed of 45 w.p.m.
Previous experience using Meditech and Community Wide Scheduling
Knowledge of and/or completion of a medical terminology course
Ability to work in a busy environment where patients are experiencing emotional and mental health difficulties
Demonstrated excellent attendance record with the ability to maintain this same standard
Demonstrates a commitment to a healthy and safe workplace for self and others (staff, patients, families, etc.) by taking all reasonable precautions and working in compliance with hospital related policies, health and safety legislation and best practices and completing relevant mandatory education as required.

Nice To Haves

Previous experience in mental health services will be an asset
Previous experience organizing therapy group wait lists on excel , booking group orientation sessions and entering group series appointments is an asset

Responsibilities

Reception duties and telephone communication
Processing referrals and orders, supporting triage and bookings with intake, clinicians, physicians, group orientations etc as needed
Supporting other OPMH clerical desk(s) as required operationally
Registering patients and booking follow up appointments and attending appointments for individual patients and groups
Managing schedules of physicians and staff, assisting with setting up schedules for new physicians and staff
Processing patient orders through computer
Arranging meetings and appointments
Typing/filing of patient reports/letters
Processing patient charts and restocking (assembling) new charts
Preparing materials for Health Records
Preparation and typing of patient program pamphlets, etc.
Ordering and monitoring inventory of supplies