Unit Secretary-Acute Care Peds-PT-NOC
About The Position
The Unit Secretary works under the direct supervision of a registered nurse and performs secretarial and receptionist duties that support the smooth operation of an assigned unit or department providing patient-centered care. The role greets and screens the public, recognizes potentially dangerous situations involving visitors, patients, and families, and takes appropriate action. It also helps facilitate patient flow and coordinates diagnostic testing as ordered by a physician or nurse practitioner. The Unit Secretary maintains supplies, equipment, and forms and uses interpersonal skills to promote customer service, safety, and professionalism. The position contributes to a caring and cooperative work environment among a culturally diverse workforce and patient and visitor population, and performs other duties as needed. Loma Linda University Health is a Seventh-day Adventist, faith- and values-based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities. The institution's mission is to continue the teaching and healing ministry of Jesus Christ, guided by the values of compassion, excellence, humility, integrity, justice, teamwork, and wholeness.
Requirements
- High school diploma or GED.
- Basic knowledge of medical terminology, HIPAA, and patient rights.
- Ability to read, write legibly, and speak English.
- Ability to communicate positively, effectively, and professionally with others.
- Ability to use the computer, printer, and software programs necessary for the position.
- Ability to operate and troubleshoot equipment required for the position.
- Ability to perform unit secretarial and clerical activities as needed.
- Ability to be assertive and consistent in following policies.
- Ability to work calmly and respond courteously under pressure.
- Ability to accept and follow directions.
- Ability to perform basic math functions.
- Ability to manage multiple assignments effectively and organize and prioritize workload.
- Ability to collaborate with the nurse in charge to solve problems.
- Ability to recall information accurately and pay close attention to detail.
- Ability to function within scope of practice.
- Ability to distinguish colors, hear sufficiently for general conversation in person and on the telephone, identify and distinguish workplace sounds, and see adequately to read computer screens, medical records, and written documents necessary to the position.
- Must understand and embrace Loma Linda and its affiliated entities' mission, purpose, and identity.
Nice To Haves
- Minimum one year of unit secretary experience.
- Completion of one year of college or a minimum of one year of experience in a medical field.
- Ability to speak Spanish.
Responsibilities
- Perform secretarial and receptionist duties that support the operation of the assigned unit or department.
- Greet and screen the public upon arrival at the unit or department.
- Recognize potentially dangerous situations involving visitors, patients, and families, and take appropriate action.
- Assist with facilitating optimal patient flow.
- Coordinate diagnostic testing as ordered by a physician or nurse practitioner.
- Maintain supplies, equipment, and forms.
- Use interpersonal skills to promote customer service, safety, and professionalism.
- Contribute to a caring and cooperative work environment among a culturally diverse workforce, patient, and visitor population.
- Perform other duties as needed.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
